Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

Michael polo

Castaic,CA

Summary

For the past 8 years i have been a glazier in the union, i have met challenges head on, achieved immense pride in all my work and learned valuable tools to be successful in any role i choose. As a Glazier immense attention to detail is a must, completing extremely difficult tasks that are both dangerous and expensive. I have learned how to work well with many different personalities and attitudes, along with dealing with high amounts of pressure.

My customer service record is immaculate, simply said i have a way with people and can even handle hard customers that aren't easily pleased, i always keep a high energy and positive attitude.

Highly organized Shipt Shopper with significant experience in grocery shopping and delivery. Strong customer service skills with proven ability to manage multiple orders efficiently while maintaining high satisfaction rates. Demonstrated ability to adapt quickly to new technology, ensuring smooth digital transactions for customers. Successfully improved order accuracy and punctuality in previous roles.

Overview

9
9
years of professional experience

Work History

Shipt Shopper

Shipt
novato, USA
04.2022 - Current
  • As a Shipt shopper my job is to shop at store locations for customers, while doing this i have to be organized since most times i am shopping for two people at the same time, i have to be careful not to mix up peoples orders and also paying close attention to the quality of items i shop for and not only that i have to keep in mind a logical order of what items i shop for first and last [ due to frozen or cold perishables]
  • On top of all that i have to stay in constant communication with the customers and trouble shoot any app issues or processing issues i may encounter
  • Highlighted skills: Logistics, organization, creating a good experience for customers, communication and time management

Glazier journeymen

Ranker amg
Burlingame
08.2017 - 03.2024
  • I was right hand man to my foremen, in my duties i helped with managing the crew, pre planning jobs, leading installs, leading layout, problem solving in the field and getting the job done
  • I also finished up jobs whille my foremen started new jobs
  • In my time with ranker i have experience talking/working with engineers, pms, other foremen for other trades, super intendants and owners
  • Skill highlights: working as a team, communication, use any tool, layout and problem solving, the ability to learn on the spot

journeymen glazier

dc16
san leandro
08.2016 - 11.2020
  • I attended the glazier apprenticeship program under dc16, normally it is a 5 year school but i completed mine in 4 years and became a journeymen 1 year earlier then i was supposed to

Driver

1-800-got-junk
San Francisco, CA
06.2015 - 11.2017
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Gave proper estimates to customers
  • always on time and courteous to customer appointments
  • At my time at 1-800-GOT-JUNK i was rewarded for my customer service record at the company
  • safely manage to take any items out of customer homes without damaging property
  • problem solving on the spot to get the job done
  • disposing of all items at the recycling center adhering to all safety regulations

Education

journeymen glazier -

dc16
san leandro
11.2020

trades -

City build academy
san francisco
03.2016

highschool -

john adams high
san francisco
07.2008

Skills

  • Problem solving
  • Communication
  • Decision making
  • Leadership
  • Time Management
  • Ability to work in a team
  • Ability to work under pressure
  • Adaptability
  • Highly motivated
  • Ability to learn quickly
  • Logistics
  • Organization
  • Creating a Good Experience for Customers

References

  • Jeremy Langdun, Ranker AMG, 209-406-7157
  • Kevin Tate, Redhawk Glass, 707-766-4045
  • Rick Aisenberg, Ranker AMG, 415-305-3723

Personal Information

Date of Birth: 11/23/90

Timeline

Shipt Shopper

Shipt
04.2022 - Current

Glazier journeymen

Ranker amg
08.2017 - 03.2024

journeymen glazier

dc16
08.2016 - 11.2020

Driver

1-800-got-junk
06.2015 - 11.2017

journeymen glazier -

dc16

trades -

City build academy

highschool -

john adams high
Michael polo