Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

MICHAEL PORPIGLIA

Dunkirk

Summary

Project-focused manager with a background analyzing organizational issues. An energized leader with over 25 years of solving problems quickly and effectively while staying current on all federal, state and local laws related to Public Works Projects and maintenance. Offering undeniable reporting, presentation and listening skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

37
37
years of professional experience
1
1
Certification

Work History

DAMAGE PREVENTION INSPECTOR

SOUTHERN CROSS UTILITIES
Peachtree City, GA
02.2024 - 01.2026
  • Conducted thorough inspections of utility installations to identify compliance with safety and quality standards.
  • Developed detailed inspection reports that outlined findings and recommended corrective actions for deficiencies.
  • Collaborated with cross-functional teams to implement best practices in damage prevention and risk mitigation.
  • Evaluated field conditions and potential hazards, effectively communicating concerns to relevant stakeholders for resolution.

Food Service Manager

64 On The Rocks
Fredonia, NY, NY
06.2020 - 02.2024
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Limited portion sizes and used garnishes to control food costs.
  • Reviewed and approved employee schedules and timesheets.
  • Oversaw training of more than 20 team members.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Integrated service and team management strategies to boost business profits.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Set schedules for 20 staff by planning and designating shifts and hours.
  • Purchased food and cultivated strong vendor relationships.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Developed unique events and special promotions to drive sales.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

Mill Operator

SUITE-KOTE INDUSTRIES
Tonawanda, NY
03.2023 - 09.2023
  • Operated machinery and equipment according to safety standards, ensuring consistent quality during production runs.
  • Monitored production processes, identifying deviations and implementing corrective actions to enhance output reliability.
  • Coordinated with team members to streamline workflows and optimize material utilization for improved efficiency.
  • Conducted routine maintenance checks on machinery, minimizing downtime through proactive identification of potential issues.

Public Works Supervisor

City Of Dunkirk
Dunkirk, NY
01.2000 - 07.2022
  • Addressed conflicts with staff and public immediately, listening to all sides and making educated decisions regarding resolutions.
  • Analyzed completed projects against established budgets to track spending and determine levels of success.
  • Retained strong knowledge of utilities production, facilities management.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Interviewed job applicants, asking appropriate questions regarding background, expertise and education.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Developed detailed plans based on broad guidance and direction.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Supervised site investigations, reported issues and escalated those that required further assistance.

OWNER

La Casa D' Mangia Inc. (Catering)
Dunkirk, NY
05.1991 - 01.2020
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Established foundational processes for business operations.
  • Prepared annual budgets with controls to prevent overages.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Prepared bank deposits and handled business sales, returns and transaction reports.

Water Maintenance Operator

City Of Dunkirk
Dunkirk, NY
01.1995 - 01.2000
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
  • Increased overall lifespan of equipment by following preventive maintenance plans and executing unscheduled repairs.
  • Provided top quality control to eliminate maintenance downtime.
  • Followed detailed maintenance and operational schedules to complete projects and keep vehicles functioning.

Engineering Technician

City Of Dunkirk
Dunkirk, NY
01.1991 - 01.1995
  • Interpreted blueprints and technical drawings to analyze upcoming projects.
  • Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues.
  • Completed projects by effectively applying engineering, technical and maintenance procedures.
  • Initiated contact with vendors and built solid working relationships.
  • Tracked hours and expenses for each project, detailing each action and charge.
  • Reviewed technical drawings developed by CAD technicians and drafters.
  • Performed work according to project schedules and high quality standards.
  • Designed mechanical drawings and machine designs using AutoCAD and Revit.
  • Followed verbal instructions and hand sketches to adapt and modify tooling.

Field Surveyor

ABC Paving
West Seneca, NY
05.1989 - 01.1991
  • Performed field calculations to complete assessments.
  • Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
  • Completed complex technical surveys for development of roadway, intersection and bridge construction plans.

Education

Bachelor of Arts - Political Science Urban Development

The Citadel
Charleston, SC
05.1988

Skills

  • Compliance requirements
  • Negotiation
  • Budgeting
  • Attention to Detail
  • Dependable and Responsible
  • Production records
  • Cost controls
  • Scheduling
  • Recruitment
  • Problem-Solving
  • Good Telephone Etiquette
  • Planning and Coordination

Affiliations

  • American Water Works Association
  • New York State Water Works Association
  • Cornell Road Masters
  • City of Dunkirk Harbor Commission Board Member
  • Board Chairman United States Selective Service Commission Region 1
  • Life Member Citadel Alumni Association
  • Knights of Columbus
  • Chautauqua County Highway Association

Certification

  • Licensed Class C Water Operator (New York State)
  • Licensed Class D Water Operator (New York State)
  • Arborist Certification Training - Public Tree Management
  • New York State Notary
  • Pesticide Applicator Certification NYSDEC
  • Purchasing & Financing Certification Cornell University
  • Work Zone Safety Certification NYS
  • Workers Safety Certification NYS
  • Confined Space Entry Certification
  • Manual of Uniformed Traffic Control Devices Certification Cornel/NYS DOT
  • Right of Way and Street Legality Certification Cornell NYSLTAP
  • Ethical Choices Certification Cornell University
  • Equipment Inspection and Rotation Certification Cornell NYSLTAP
  • Dig Safely New York Certification
  • Licensed Commercial Class B NYSDOT Driver
  • SERVERIGHT MANGERIAL Training - CURRENT
  • SERVERIGHT FOOD SERVICE HANDLING, - CURRENT

Interests

  • Gym Workouts
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Getting involved in local advocacy groups to promote positive change in the community
  • Participating in fundraising events to support local charities, schools, or community projects
  • Environmental Conservation Projects
  • Fundraising Events
  • Youth Development Programs
  • I enjoy cooking for friends and family gatherings
  • Food Blogging
  • Learning new cooking techniques and expanding my culinary skills
  • Crafting homemade beer using specialized equipment and brewing techniques

Timeline

DAMAGE PREVENTION INSPECTOR

SOUTHERN CROSS UTILITIES
02.2024 - 01.2026

Mill Operator

SUITE-KOTE INDUSTRIES
03.2023 - 09.2023

Food Service Manager

64 On The Rocks
06.2020 - 02.2024

Public Works Supervisor

City Of Dunkirk
01.2000 - 07.2022

Water Maintenance Operator

City Of Dunkirk
01.1995 - 01.2000

OWNER

La Casa D' Mangia Inc. (Catering)
05.1991 - 01.2020

Engineering Technician

City Of Dunkirk
01.1991 - 01.1995

Field Surveyor

ABC Paving
05.1989 - 01.1991

Bachelor of Arts - Political Science Urban Development

The Citadel