Michael Porter
Nampa,ID
Summary
Dynamic CNA Manager with extensive experience in supervising patient care operations and training staff. Skilled in quality assurance and problem-solving, driving efficiency and enhancing patient outcomes through effective team collaboration.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Veterans Administration Hospital
Boise, ID
02.2024 - Current
- Provided direct patient care, assisting with daily activities and personal hygiene.
- Assisted nursing staff in executing treatment plans and administering medications.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
CNA Manager
Cascadia Health Care
Nampa, ID
06.2020 - 02.2024
- Supervised daily operations of CNA team, ensuring adherence to care protocols and quality standards.
- Trained and mentored nursing staff on best practices and regulatory compliance in patient care.
- Implemented workflow improvements to enhance efficiency and reduce response times for patient needs.
- Coordinated patient assessments, ensuring accurate documentation and holistic care plans were maintained.
Health Care Coordinator
Freedom Home Healthcare LLC
Reno, NV
12.2018 - 02.2020
- Coordinated care schedules for clients, ensuring timely service delivery and client satisfaction.
- Assisted families in selecting appropriate care services, addressing individual needs and preferences.
- Facilitated family meetings to discuss care plans, ensuring alignment with patient needs and preferences.
- Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
Insurance Agent
State Farm
Santa Clara, CA
02.1997 - 02.2018
- Developed customized insurance solutions to meet diverse client needs.
- Educated clients on policy options, coverage details, and claims processes.
- Conducted thorough risk assessments to recommend appropriate coverage levels.
- Managed client relationships, fostering trust and long-term loyalty.
Medic
United States Army
Fort Sam Houston Texas
01.1991 - 01.1997
- Administered emergency medical care in high-pressure environments to stabilize patients.
- Collaborated with multi-disciplinary teams to coordinate complex patient care in high-stress environments.
- Collaborated with other healthcare professionals to provide quality patient care.
- Developed patient care strategies to address complex health conditions, resulting in improved health outcomes.
Education
Certified Nurses Assistant (CNA) - Nursing
College of Southern Idaho
Twin Falls, ID02-2018
Med Tech Certified - Med Tech
College of Western ID
Nampa, ID01-2018
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ04-2008
Combat Medic - Combat Medic Specialist
United States Army
02-1991
Skills
- Anatomical and physiological understanding
- Direct patient care
- Reliable team player
- Basic life support
- Medical terminology
- Documenting behaviors
- End-of-life care
- Healthcare ethics
- Geriatric care
- Responding to emergencies
- Complex Problem-solving
- Patient relations
- Quality assurance
- Medical records management
- Case management
- Dementia and Alzheimer's care
- Calm and level-headed under duress
- Quick problem solver
- CNA certification
- Vital signs
Certification
- CNA - Certified Nurse Assistant
- NCPCT - Patient Care Technician
- Triage and Evacuation
- Emergency Medical Treatment
Timeline
Certified Nursing Assistant
Veterans Administration Hospital
02.2024 - Current
CNA Manager
Cascadia Health Care
06.2020 - 02.2024
Health Care Coordinator
Freedom Home Healthcare LLC
12.2018 - 02.2020
Insurance Agent
State Farm
02.1997 - 02.2018
Medic
United States Army
01.1991 - 01.1997
Certified Nurses Assistant (CNA) - Nursing
College of Southern Idaho
Med Tech Certified - Med Tech
College of Western ID
Bachelor of Science - Health Administration
University of Phoenix
Combat Medic - Combat Medic Specialist
United States Army