Michael Postl
Los Angeles,CA
Summary
I poured my energy and determination into merchandise handling and customer service during my time at Kroger, where I tackled every task with unwavering commitment. My relentless focus on efficient packing and building strong customer relationships earned recognition from management. Whether lifting heavy loads or solving complex challenges, I gave my all to ensure productivity, safety, and a seamless workflow, driving customer satisfaction and making a tangible impact every day.
Overview
2
2
years of professional experience
Work History
Ralphs Boxboy/Cashier
Kroger
Woodland Hills, CA
02.2023 - 09.2024
- Answered phone calls from customers regarding product availability or location information.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Fostered positive relationships with customers through polite interactions.
- Processed customer returns and exchanges quickly and efficiently.
- Provided exceptional customer service at all times.
- Maintained a neat, organized work area throughout shift.
- Assisted in loading delivery trucks with prepared packages.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Ensured accuracy of pricing labels on products prior to stocking shelves.
- Performed basic maintenance tasks such as sweeping, mopping.
- Assisted customers with carrying boxes to their vehicles.
- Assisted customers with locating desired items within the store.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packaged items with appropriate materials to prevent damage during shipping.
- Followed safety protocols while handling heavy items.
- Greeted customers upon entering the store and responded to inquiries promptly.
- Recorded sales transactions accurately into cash register system.
- Received payment from customers for purchased goods or services rendered.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Employed multiple tools to enhance workflow.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Taft Charter High School
Woodland Hills, CA06-2021
Skills
- Heavy lifting
- Warehouse safety
- Pallet jack use
- Merchandise handling
- Order fulfillment
- Loading and unloading
- Labeling accuracy
- Efficient packing
- Stock rotation
- Hand-eye coordination
- Accurate measuring
Affiliations
- Sports have always been a passion of mine, whether it’s diving into the latest merchandise or engaging with the energy they bring to people’s lives. I genuinely admire what you provide, from the products to the sense of community sports foster. That passion drives my enthusiasm to contribute wherever needed—whether it’s stocking shelves, assisting customers, or ensuring everything runs smoothly. I’m ready to bring that same dedication and energy to this role at a moment’s notice, knowing I’ll be doing work I truly care about.
Timeline
Ralphs Boxboy/Cashier
Kroger
02.2023 - 09.2024
High School Diploma -
Taft Charter High School
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