Michael Powell
Bay City,MI
Summary
Proven track record in enhancing operational efficiency and donor satisfaction at Goodwill Industries of Mid-Michigan, leveraging exceptional communication and donation processing skills. Achieved significant improvements in inventory management and customer service, contributing to the organization's goals with a strong focus on cleanliness and teamwork.
Overview
25
25
years of professional experience
Work History
Donation Attendant
Goodwill Industries Of Mid-Michigan
06.2021 - Current
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
- Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
- Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
- Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
- Implemented inventory management techniques to optimize storage space utilization for incoming donations.
- Maintained a clean and organized donation area to ensure safety and ease of access for donors.
- Prepared tax receipts and accurately maintained log of received donations and donors.
- Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
- Displayed excellent customer service when greeting customers and accepting donations.
- Respectfully communicated with diverse population of volunteers and employees.
- Coordinated with transportation teams for timely pick-up of large-scale donations from homes or businesses.
- Complied with company privacy policies to uphold confidentiality of donors and recipients.
- Contributed to meeting monthly donation goals through diligent work ethic and consistent attention to detail in sorting processes.
- Opened and closed facility according to operating hours to secure donations and funds.
Donation Attendant
Salvation Army Thrift Store
03.2020 - 06.2021
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Assisted in loading and unloading of transport trucks.
- Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
- Maintained a clean and organized donation area to ensure safety and ease of access for donors.
- Prepared tax receipts and accurately maintained log of received donations and donors.
- Respectfully communicated with diverse population of volunteers and employees.
- Displayed excellent customer service when greeting customers and accepting donations.
- Complied with company privacy policies to uphold confidentiality of donors and recipients.
- Provided exceptional customer service, addressing donor inquiries and concerns promptly and professionally.
- Provided support in other areas within the organization as required during busy periods or staff shortages.
Trash Collector
Ith Staffing
05.2018 - 07.2019
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Used hand signals to communicate with other workers or drivers.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
- Collected and gathered garbage from buildings, businesses and other facilities [Number] days per week.
Paint Technician
Trillium Stasffing Rci
01.2000 - 09.2006
- Ensured customer satisfaction through prompt and effective communication, addressing any concerns or issues efficiently.
- Adhered to environmental regulations by properly disposing of hazardous materials and maintaining ventilation equipment.
- Communicated effectively with clients, providing updates on progress and addressing any concerns or questions promptly.
- Assisted in training new technicians to improve overall team performance and productivity levels.
- Improved turnaround times by coordinating tasks efficiently within the team, reducing unnecessary downtime between jobs.
- Held or positioned spray guns to direct spray onto articles.
Education
High School Diploma -
Penn Foster High School
Penn, PA05.2021
Skills
- Reliability and punctuality
- Motivational Skills
- Cleanliness and hygiene
- Donation processing
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Team Collaboration
- Self-Motivation
- Task Prioritization
- Professionalism
- Time management abilities
- Continuous Improvement
Timeline
Donation Attendant
Goodwill Industries Of Mid-Michigan
06.2021 - Current
Donation Attendant
Salvation Army Thrift Store
03.2020 - 06.2021
Trash Collector
Ith Staffing
05.2018 - 07.2019
Paint Technician
Trillium Stasffing Rci
01.2000 - 09.2006
High School Diploma -
Penn Foster High School
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