Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Prince-Sprague

Chicago,IL

Summary

Compassionate Case Manager with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pediatric Case Manager

Alden Network
12.2024 - Current
  • Assisted in developing individualized care plans for pediatric patients.
  • Collaborated with healthcare professionals to coordinate services and resources.
  • Monitored patient progress and reported changes to care teams.
  • Provided support in navigating health insurance processes for families.
  • Educated families on treatment options and community resources available.
  • Documented case notes and maintained accurate patient records.

Direct Support Professional

Misericordia
01.2024 - 11.2024
  • Assisted individuals with daily living activities to promote independence and enhance quality of life.
  • Implemented personalized care plans based on individual needs and preferences.
  • Collaborated with interdisciplinary teams to ensure comprehensive support for clients.
  • Monitored client progress, reporting changes in behavior or health status to supervisors.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Intensive Case Manager

Spectrum Healthcare
11.2021 - 01.2024
  • Conducted comprehensive assessments to develop individualized service plans for clients.
  • Coordinated with multidisciplinary teams to ensure effective delivery of support services.
  • Monitored client progress and adjusted interventions based on evolving needs and circumstances.
  • Facilitated access to community resources, enhancing client support networks and overall well-being.
  • Provided crisis intervention strategies, effectively de-escalating situations to promote client safety.
  • Reduced recidivism rates by providing intensive support and guidance to high-risk clients.

Education

Associate of Arts - General Education

Coconino Community College
Flagstaff, AZ
12-2015

Skills

  • Family-centered care
  • Healthcare navigation
  • HIPAA compliance
  • Substance abuse awareness
  • Behavioral management
  • Critical thinking
  • Documentation proficiency

Certification

  • SMART Recovery 2021

Timeline

Pediatric Case Manager

Alden Network
12.2024 - Current

Direct Support Professional

Misericordia
01.2024 - 11.2024

Intensive Case Manager

Spectrum Healthcare
11.2021 - 01.2024

Associate of Arts - General Education

Coconino Community College

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