Michael Quirke
Summary
Dedicated service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships.
Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices.
Overview
8
8
years of professional experience
Work History
Swim Lesson Instructor
Four Seasons Fitness Center
Bloomington, IL
06.2016 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Took notes strengths and weaknesses of each child in class to track progress.
- Encouraged participation and increased enjoyment with fun routines.
- Cultivated positive relationships with participants by interacting with group during swimming lessons.
Doorman
Flats Of Chicago, LLC
Chicago, IL
01.2016 - 05.2016
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Maintained lobby in pristine condition and kept trash promptly emptied.
Doorman
The Kopley Group
Chicago, IL
07.2014 - 01.2016
- Orchestrated building safety measurements to maintain security and protect residents.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Maintained lobby in pristine condition and kept trash promptly emptied.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
Education
No Degree - Social Work
Illinois State University
BloomingtonSkills
- Assessment Skills
- File and Records Management
- Positive Reinforcement Strategies
- Individualized Training Programs
- Safety Awareness
- Group and individual instruction
- Relationship and Community Building
- Punctual and Dependable
- Communication and Interpersonal Connection
- Attention to detail
Timeline
Swim Lesson Instructor
Four Seasons Fitness Center
06.2016 - Current
Doorman
Flats Of Chicago, LLC
01.2016 - 05.2016
Doorman
The Kopley Group
07.2014 - 01.2016
No Degree - Social Work
Illinois State University
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