Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ragone

Wallkill,NY

Summary

Dynamic professional with a proven track record at Zales The Diamond Store, excelling in sales techniques and customer engagement. Adept at providing exceptional product knowledge and visual merchandising, consistently surpassing sales targets. Strong inventory management skills complemented by a commitment to outstanding customer service, ensuring a memorable shopping experience.

Overview

2
2
years of professional experience

Work History

Jewelry Consultant

Zales The Diamond Store
Middletown, NY
12.2024 - Current
  • Sold jewelry in a high-paced environment, achieving significant sales targets.
  • Engaged with customers daily to provide personalized service and product recommendations.
  • Provided customers with detailed product knowledge and advice regarding jewelry selection.
  • Greeted customers in person and on the phone, answered questions, and provided assistance.
  • Worked closely with other departments such as accounting or purchasing.

Construction Foreman

M&T Excavation
Monsey, NY
02.2023 - 11.2024
  • Resolved disputes between contractors and employees or among employees regarding job duties or performance issues.
  • Developed work plans, assigned tasks and monitored progress to ensure timely completion of projects within budget.
  • Supervised and coordinated the activities of workers engaged in all phases of construction projects.
  • Organized the storage of supplies, tools and equipment used in the course of construction activities.
  • Enforced safety rules at all times to reduce workplace hazards for both employees and visitors.

Barista

Starbucks
Newburgh, NY
02.2023 - 08.2024
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Created promotional displays for advertising special events or promotions at the cafe.

Education

High School Diploma -

Pine Bush Highschool
Pine Bush, NY
07-2022

Skills

  • Sales techniques
  • Customer engagement
  • Product knowledge
  • Inventory management
  • Visual merchandising
  • Customer service

Timeline

Jewelry Consultant

Zales The Diamond Store
12.2024 - Current

Construction Foreman

M&T Excavation
02.2023 - 11.2024

Barista

Starbucks
02.2023 - 08.2024

High School Diploma -

Pine Bush Highschool

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