Taylore Kuenster
Waterloo
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Dynamic jewelry consultant with a proven track record at Kay Jewelers, excelling in relationship building and product knowledge. Recognized for enhancing customer satisfaction through effective conflict resolution and sales techniques. Adept at training staff and organizing promotional events, driving significant sales growth while maintaining high standards of merchandise presentation. Highly-motivated employee with desire to take on new challenges.
Overview
10
10
years of professional experience
Work History
Jewelry consultant
Kay Jewelers
01.2022 - Current
- Assisted customers in selecting jewelry pieces based on preferences.
- Provided expert knowledge on gemstones and metal types for informed decisions.
- Managed inventory levels and organized displays for optimal presentation.
- Guided clients through financing options and purchase agreements effectively.
- Collaborated with team members to create promotional events and sales initiatives.
- Trained new staff on sales techniques and product knowledge standards.
- Developed relationships with clients to increase sales opportunities.
- Educated customers about proper care instructions for different types of jewelry pieces.
- Resolved customer complaints promptly and efficiently.
- Maintained customer records to ensure personalized service and follow-ups.
- Conducted quality control checks on incoming items to ensure they met standards.
- Prepared sales reports for store management team review.
- Processed returns and exchanges according to company policies.
- Performed daily inventory management duties such as restocking shelves, organizing displays, and counting merchandise.
Guest Advocate & Guest Service
Target
Cedar Falls
09.2020 - 01.2022
- Trainer for new hires for the front of store.
- Provided excellent customer service through active listening and problem-solving.
- Handled guest complaints professionally, ensuring satisfaction and resolution.
- Trained new staff on best practices for guest interaction and store operations.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Volunteer
Boys & Girls Club of the Cedar Valley
Waterloo
09.2021 - 01.2022
- Coordinated after-school programs for youth development and engagement.
- Mentored children in various activities to promote teamwork and leadership skills.
- Assisted with event planning and execution for community outreach initiatives.
- Supported staff in maintaining a safe and welcoming environment for participants.
- Led group discussions to encourage positive communication among participants.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Lifeguard and swim instructor
UNI Wellness and Recreation Center
Cedar Falls
12.2019 - 09.2020
- Monitored pool activities to ensure safety and compliance with regulations.
- Provided first aid and emergency response as needed for patrons.
- Conducted regular equipment checks and maintenance for facility safety.
- Enforced pool rules and guidelines to promote a safe environment.
- Attended regular training sessions to stay updated on lifesaving techniques.
- Enforced all safety regulations and posted rules for patrons.
- Performed emergency rescues when necessary.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Lifeguard and swim instructor
City of North Liberty
North Liberty
04.2016 - 04.2020
- Worked as a lifeguard for 3 and a half years.
- I also have performed live CPR
- Monitored pool activities to ensure safety and compliance with regulations.
- Provided first aid and emergency response as needed for patrons.
- Conducted regular equipment checks and maintenance for facility safety.
- Enforced pool rules and guidelines to promote a safe environment.
- Trained new lifeguards on safety protocols and emergency procedures.
- Collaborated with team members to maintain a clean and orderly facility.
- Attended regular training sessions to stay updated on lifesaving techniques.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Education
DS - Family Services, Mental Health
University of Northern Iowa
Cedar Falls05.2023
Skills
- Adaptability
- Conflict Resolution
- Positive Attitude
- Relationship Building
- Community Engagement
- Relationship building
- Product knowledge
- Team collaboration
- Active listening
- Problem solving
- Sales techniques
- Marketing
- Jewelry repair
- Merchandise presentation
- Strong communication skills
- Decision-making
- Organizational skills
- Safety procedures
Awards
- Lifeguard of the week twice and swim instructor of the week twice.
- Earned Dean’s list recognition for the spring of 2020.
- Earned Dean’s list recognition for the fall of 2021.
Timeline
Jewelry consultant
Kay Jewelers
01.2022 - Current
Volunteer
Boys & Girls Club of the Cedar Valley
09.2021 - 01.2022
Guest Advocate & Guest Service
Target
09.2020 - 01.2022
Lifeguard and swim instructor
UNI Wellness and Recreation Center
12.2019 - 09.2020
Lifeguard and swim instructor
City of North Liberty
04.2016 - 04.2020
DS - Family Services, Mental Health
University of Northern Iowa