Michael Ragsdale

• Provides coverage for member services at multiple recreation centers to ensure operational continuity
• Processes entry for members and guests, facilitating efficient access to facilities
• Delivers general information and guided tours to promote understanding and engagement with recreation center services
• Manages telephone inquiries, including the processing of phone payments to accommodate remote transactions
• Conducts sales of memberships and day passes, contributing to revenue growth and community participation
• Operates front desk autonomously, demonstrating reliability and the ability to manage tasks independently
• Creates weekend room rental reference sheets, ensuring both print accessibility and compliance with Section 508 standards
• Trains new employees in the use of ActiveNet, enhancing team competence and service quality
• Worker at a Municipal Emergency Shelter during extreme weather conditions
• Opens and Closes the Front Desk at the beginning and end of the day

• Company Overview: These are self-taught skills that power raggiesoft.com and michaelpragsdale.com
• Develop desktop applications using C#, HTML, CSS, and Bootstrap, ensuring seamless integration and an engaging user experience for displaying digital fiction
• Design and implement fully responsive and accessible websites, adhering to Section 508 and WCAG 2.1 standards, with features such as automatic dark mode
• Establish and maintain a MySQL database for a professional web presence, integrating front-end technologies and server-side scripting to showcase skills and education
• Develop an interactive online platform for recruiter engagement, complete with a custom-built JavaScript and PHP questionnaire, and integrate scheduling tools for efficient interview coordination
• These are self-taught skills that power raggiesoft.com and michaelpragsdale.com

• Conducted thorough audits of HTML and CSS codes, ensuring adherence to WCAG 2.1 level AA and Section 508 standards for accessibility across online learning platforms
• Successfully remediated and validated web content for compliance, enhancing the accessibility of digital learning materials for diverse student populations
• Developed an innovative method for integrating large infographics into web content in compliance with accessibility guidelines, eliminating the need for graphic redesigns
• Designed a standardized template for the University Policies section, streamlining its inclusion in online class syllabi and promoting consistent policy communication

• Assisted with Welcome Back Weekend in a college bookstore setting
• Greeted customers at front door
• Offered masks to customers as necessary, as part of a safe reopening during the COVID-19 pandemic
• Perform various retail sales activities in the technology department in a college bookstore setting
• Includes restocking shelves, greeting guests, answering questions, and ringing up transactions

• Clerical work in an office setting at a university cafeteria
• Inputting post-cost data into a database; printing, assembling, and distributing daily menus to stations

• Sales pitch of meal plans offered to University students
• Offered directions to different locations of campus

• Maintained the Google Drive folders
• Prepared minutes, presentations, and other documents as requested by the RHA President or RHA Advisor

• Collected parking fees
• Gave general park information appropriate for an entrance booth setting

• Developed a comprehensive dictionary app for real estate terms utilizing the Titanium SDK, enhancing user accessibility to industry-specific knowledge on both Android and iOS platforms
• Acquired proficiency in cross-platform mobile application development by mastering the Titanium SDK, which is grounded in JavaScript

• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
• Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.
• Maintained clean sales floor and straightened and faced merchandise.

• Even exchange of money in a video arcade environment
• Operated various games in an amusement park midway environment

• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered guest questions about movies, music CDs, video games, and PC software

Entertained guests on a halloween themed set