Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Raiford

Brooklyn,NY

Summary

Hi! I'm Michael. I'm reliable a hardworking 21 year old who is looking for full time work in New York. I'm a very quick learner and very coachable. I'm an active listener who does what I'm asked and is very respectful. I can also work well with a team as I am good with people!

Overview

5
5
years of professional experience

Work History

Customer Service Representative (Lead)

Conns Home Plus
Memphis, TN
08.2023 - 12.2024
  • Provided support and guidance to new customer service representatives.
  • Operated computer software such as “High Jump” to ensure quality production was being met.
  • Assisted customers in resolving inquiries or complaints via telephone, email, or other channels.

Sales Associate

Walmart
Memphis, TN
07.2022 - 08.2023
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.

Plant Operator

Riviana Foods Inc.
Memphis, TN
05.2021 - 06.2022
  • Set up and operate machines to produce clean rice.
  • Monitor the feed and speed of machines during the machining process.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Troubleshoot malfunctions in equipment or processes.

Janitor

BW Cleaning services
Memphis, TN
02.2020 - 09.2020
  • Sweep, mop and vacuum floors of all areas.
  • Empty wastebaskets and trash containers.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.

Education

Some College (No Degree) - Aviation

Southwest Tennessee Community College
Memphis, TN

Skills

  • Reporting and analysis
  • Data Entry
  • Inbound and outbound calls
  • Collaboration
  • Manufacturing background
  • Customer Service
  • Equipment Operation
  • Computer Skills

Certification

  • CPR

Timeline

Customer Service Representative (Lead)

Conns Home Plus
08.2023 - 12.2024

Sales Associate

Walmart
07.2022 - 08.2023

Plant Operator

Riviana Foods Inc.
05.2021 - 06.2022

Janitor

BW Cleaning services
02.2020 - 09.2020

Some College (No Degree) - Aviation

Southwest Tennessee Community College
Michael Raiford