Michael Ramos
Hickory,NC
Summary
Versatile and bilingual professional with a proven track record at MDI, enhancing warehouse operations through effective training programs and fostering a culture of safety and productivity. Skilled in conflict resolution and adaptability, I've led teams to exceed productivity goals and seamlessly integrated new hires, significantly boosting team efficiency and performance.
Overview
5
5
years of professional experience
Work History
Warehouse Trainer
MDI
01.2023 - Current
- Collaborated with management to identify key performance indicators for evaluating employee progress and adjusting training programs accordingly.
- Trained employees in safe warehouse equipment use.
- Organized re-certification and refresher courses on-schedule according to legal requirements and company policy.
- Supported continuous improvement initiatives by offering suggestions for process enhancements based on observations from daily interactions with warehouse staff members.
- Evaluated individual employee performance, providing constructive feedback aimed at enhancing skillsets while maintaining a professional tone throughout each interaction.
- Inspired employees to exceed goals for productivity, highlighting incentives for favorable performance.
Grocery Selector 2nd Shift
MDI
01.2022 - 12.2022
Grocery Sanitation
MDI
07.2021 - 01.2022
- Promoted a clean and safe warehouse environment by regularly maintaining aisles cleanliness and adhering to SQF standards.
- Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
- Reduced product spoilage by closely monitoring expiration dates.
- Demonstrated adaptability by cross-training in multiple departments, maximizing versatility within the warehouse operations team.
- Collaborated with fellow employees for efficient task completion, fostering a productive work atmosphere.
Grocery Selector 1st Shift
MDI
01.2021 - 07.2021
- Ensured accurate weight measurements for meat products using meat scanners, promoting precise billing and customer satisfaction.
- Worked closely with supervisors to address any discrepancies or issues that arose during the order fulfillment process, ensuring swift resolution and customer satisfaction.
- Met or exceeded daily quota requirements consistently through focused effort and time management skills.
- Handled fragile items with extra care during the selection and packing process, minimizing potential for damage in transit.
Utility Worker
My Work Choice
09.2020 - 12.2020
- Demonstrated reliability and punctuality by consistently arriving on time and prepared for shifts, ensuring uninterrupted workflow at the dock.
- Maintained open lines of communication with supervisors regarding any shipment discrepancies or potential issues that could impact productivity.
- Utilized pallet jacks, forklifts, and hand trucks proficiently to move heavy loads within the warehouse efficiently.
Graphic Designer
Kinesis
07.2019 - 08.2020
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Education
High School Diploma -
Escuela Central De Artes Visuales
San Juan, Puerto Rico 05-2018
Skills
- Conflict Resolution
- Training material development
- Team-building activities
- Bilingual in Spanish and English
- Adaptability
- New hire on-boarding
- Presentations
- Multitasking
- Reliability
Timeline
Warehouse Trainer
MDI
01.2023 - Current
Grocery Selector 2nd Shift
MDI
01.2022 - 12.2022
Grocery Sanitation
MDI
07.2021 - 01.2022
Grocery Selector 1st Shift
MDI
01.2021 - 07.2021
Utility Worker
My Work Choice
09.2020 - 12.2020
Graphic Designer
Kinesis
07.2019 - 08.2020
High School Diploma -
Escuela Central De Artes Visuales
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