Michael Ramsey

• All Aspects of Running a residential / Commercial HVAC Business.
• And Training technicians and installers for other contractors.
• Sales, Pre-Sites, Installation, Trouble shooting, Repairs, on HVAC/R systems, Water Heaters, Whole house fans.
• Scheduling, Training technicians and Installers of HVAC contractors.
• Technicians topics of instruction: Basic installation technical tips for Gas Heating equipment, such as Duct work installation, External Static pressure, Installation manual set up of Dip Switches, gas pressure adjustments on different equipment, temperature rise, Flue pipe design and installation, 90% furnace condensate piping, variable speed motor set up, How to set up furnace in different applications such as horizontal, up flow, and down flow applications.
• How to check static pressure drops across evaporator coils, and what CFM you are actually producing, and external static pressure.
• Other Classes I designed and instructed, Heat Pump Technical Tips, Basic Heat Pumps, Heat Pump Diagnostics, Variable speed units such as Trane 20i, Day and night, Carrier and Rheem Variable speed equipment.
• A/C technical Tips, Charging, Superheat, Sub-cooling, Metering devices and how they work, Pipe fitting, Charging with fixed orifice or TXV.
• 2 Stage equipment, how to wire low wire and set up circuit boards for different fan speeds for different stages, how to pre-site a job to make sure you have the correct number of low voltage conductors for your application, breaker size, wire size and fuse size.
• Clearances for machine installations, Other Classes: Economizer installation and commissioning, power exhaust, Carrier controls on commercial equipment, Thermostat programming, Trane controls, Safety and much much more.
• Classes, Purchasing parts and equipment.
• Etc.

Manage the Service Department: Help dispatch the proper Technicians to the correct jobs, Interview individuals for the installer and technician positions, administer all Applicants a custom Quiz for the job they are applying for. Design all trainings, power point presentations, quizzes, hands on trainings for heating and cooling, residential and commercial applications. Performed all technical support to all the technicians and installation crews. Oversaw all service dept billings, quotes etc. Pricing, quotes from supply houses. Truck inspections, etc. All duties required for the Service Manager Position. Along with all duties relating to Technical Trainer position.

• Created curricula, instructions, documents and written tests for various types of training courses.
• Trained and mentored 6 new personnel hired to fulfill various roles.
• Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 8%.
• Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
• Wrote training manuals for HVAC employees and installation positions according to strict company guidelines and safety protocols.
• Created and oversaw HVAC training programs for operations.
• Developed lesson plans, instructional materials and written practice tests for installation and service training courses.
• Updated training coursework and requirements according to group and technology changes.
• Created courseware using online learning management system tool and various graphics and multimedia software programs.
• Cultivated customized curriculum and course content to address organizational technology training mandates.
• Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.

• Daikin VRF - All over United States, I went thru all Daikin mini split and VRF classes.
• Went to job sites all over the US performing start ups of Large VRF installations, Was on site for job site issues.
• Instructed VRF Classes for installations, such as Clearances of indoor units and out door equipment, Power requirements, Piping installation, branch box installations, indoor unit mounting, electrical, refrigerant piping and condensate applications.
• Trouble shooting classes, Control classes including,.
• Start up and commissioning of equipment, how to properly measure piping and how to measure refrigerant charge.
• How VRF equipment works, and its proper applications.
• And most of all Safety.
• Worked with customers to understand needs and provide excellent service
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment

• Put together training classes for the Service and installation Dept.
• Answer phone calls from technicians.
• Do ride a-long's with technicians helping them learn technical information.
• Such as how to properly check refrigerant charge, super heat and sub cooling, TXV operation, starting components, Capacitors, Fan motors and how to diagnose variable speed motors, ECM and Pulse with Modulation motors, how to set up equipment for proper operation, dip switch settings for proper cfm, external static pressure, temperature rise, amperage and how to check, along with how to ohm components, check voltage, how relays operate etc.
• Heat pump operation and set up, how to diagnose heat pumps, Economizer set up.
• How to greet their customers, what questions to ask customers, properly get information from customers like air flow, hot or cold areas, noisy air flow, checking insulation in attic or under home.
• Designed tests for weekly testing of techs and installers to see how they are understanding the material and what subjects' individuals need help with.
• Ladder safety, safety glasses, gloves and many safety power point presentations of all subjects.
• Did technical support for Service Technicians and installers by phone and face time with any issues.

• Technical Support for Trane and Day and Night equipment along with Fujitsu VRF and mini splits.
• Answer HVAC technicians and installers phone calls that were having issues on job sites, Find the answers to there issues, if needed to go to job sites to help them correct the problems they were having.
• Attend all Manufacture HVAC Technical Trainings, bring back information to put on training classes for our contractors and their teams.
• I took care of 6 branches in northers California and Nevada, In the spring and fall I would design and develop classes including power point presentations in the subjects needed for their area, Many classes were designed by the subjects I was receiving multiple trouble calls in that area, such as how to diagnose variable speed, ECM and pulse width modulations motors, PSC motors, how to set up controls for variable speed, modulating and 2 stage equipment.
• Variable Speed installation, 2 stage installations, multi positions applications, flue piping, gas piping, electrical, how to build a platform for horizontal applications, condensate piping, Static pressure and air flow applications.
• Heat pump installation, Diagnostics, set up.
• Gas furnaces, Air Conditioning installation, Technical tips, Diagnostics etc.
• From 1.5 ton equipment to 35 ton equipment.
• Complete any factory warranty paperwork, Service bulletin issues.
• Building trainers for hands on trouble shooting and installations.
• Zoning installations and diagnostics.
• Micro Metal economizer installations and trouble shooting, Safety, etc.

• Service repair and troubleshooting of large tonnage chillers, Vilter, My-com, Trane, Carrier, Aggreco, Dunn and Bush, From 5 tons to 250-ton Chillers
• Change brine filters.
• (Brine is the heat transfer fluid).
• 1.5-to-5-ton splits and package units, VFD's, Ems systems etc.
• Take care of all HVAC systems at Aerojet Fine Chemicals.
• Maintain, service, trouble shoot and install all types of HVAC equipment along with exhaust air, make up air.
• Ems Controls, Thermostats, wireless and Wi-Fi controllers. VAV Systems.
• The chillers were very low temp as low as -60 brine temp.
• Cooling towers, VFD Drives, Mini split systems and much, much more!

Maintained all HVAC equipment in many State buildings, Trouble shoot, repair, service maintain, install new equipment, VFD's, Chillers, boilers, Cooling towers, small package and split system equipment. Siemans BMS, Allerton BMS systems etc. Large Air handlers, VRV, VRF systems, mini splits, Multi zone systems, VAV systems.

High Rise buildings with multiple HVAC systems, including fire and smoke systems.

All aspects of maintaining multi story hi rise buildings.

HVAC R systems.

• Maintained, serviced and repaired 26 city buildings that were assigned to me.
• Maintenance, repair, troubleshooting, installation. EMS monitoring
• Chillers, boilers, fire panels, VFD's, Large Air Handlers, Cooling Towers, Refrigeration Systems etc.
• Make up air units
• Humidity controlled libraries that stored extremely old documents and books
• Low and medium temperature refrigeration units.

• Diagnose, repair and trouble shoot all HVAC equipment district wide.
• Chillers, boilers, multi-zone systems, VFD's, Cooling towers, Mitsubishi mini split systems, EMS systems, All brands of Machines.
• Split and package equipment.
• Varying from small residential equipment to industrial size machines.
• EMS system installation and Maintenace.
• Install, service and maintained district wide Mitsubishi mini split systems'

• Service and trouble shooting on all types of commercial and industrial equipment.
• Such as Hull Freeze Driers, Flash Freezers, Dry Rooms, Clean Rooms, Multi zone equipment.
• Split and package systems.
• Low and medium temp refrigeration equipment.
• Very specialized service work in the low temp refrigeration industry.
• Freeze Driers we serviced were in many states in throughout the United States and we had to travel when issues arrived with the systems.