Summary
Overview
Work History
Education
Skills
Certification
Custom
Timeline
Generic

Michael Raymond

Natchitoches,LA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Account Representative

Rent A Center Warehouse & Retail Store
Natchitoches, LA
11.2020 - Current
  • Utilized problem-solving skills to identify root causes of customer issues.
  • Advised customers on appropriate actions to take regarding their accounts.
  • Ensured that customer accounts were up-to-date and accurate.
  • Demonstrated knowledge of products and services offered to customers.
  • Inspected vehicles for mechanical issues and reported them to management as needed.
  • Loaded and unloaded delivery vehicles with packages.
  • Adhered to company policies and procedures when delivering products to customers.
  • Created weekly sales reports to track progress towards sales goals.
  • Managed accounts receivable including collections from delinquent accounts.
  • Participated in credit and collections activities.
  • Prepared reports summarizing collections activities.

Health and Fitness

Northwestern State University of Louisiana
Natchitoches, LA
06.2018 - 12.2018
  • Monitored personal health and fitness levels so as not to compromise physical well-being.
  • Encouraged clients to set realistic health and fitness goals based on their individual needs.
  • Provided guidance to students on health and fitness topics such as nutrition, exercise, and injury prevention.
  • Performed routine maintenance tasks on cleaning equipment.
  • Monitored security cameras to identify potential security risks or unauthorized access into the premises.
  • Maintained network security by monitoring user access levels and enforcing security protocols.

Education

Bachelor of Science - Psychology

Northwestern State University of Louisiana
Natchitoches, LA
05-2020

Skills

  • Customer service
  • Customer engagement
  • Credit and collections
  • Teamwork
  • Time management
  • Flexible and adaptable
  • Problem solving
  • Product knowledge

Certification

  • 4 years Experience being a customer Account representative
  • 1 Year Credit Account Manager

Custom

There is one quote I like to stand by in life: If You Don't Quit You Win!

Timeline

Customer Account Representative

Rent A Center Warehouse & Retail Store
11.2020 - Current

Health and Fitness

Northwestern State University of Louisiana
06.2018 - 12.2018

Bachelor of Science - Psychology

Northwestern State University of Louisiana

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