Michael Redman
Mesa,AZ
Summary
Being a two sport collegiate student athlete has fueled me to be driven in my profession with desired continued growth and development. My last 3 years with Subpoena processing, attention to detail, compassion, relationship building, integrity and working well with teammates, have primed me for a position within CSA team.
Overview
28
28
years of professional experience
Work History
Phase 3 Physical Therapy
Smart Sports
08.1997 - 07.1998
- Worked one-on-one to restore function, relieve pain and prevent disability.
- Conferred with other health care staff to enhance rehabilitation or maintenance of function.
- Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments and arranging files.
Director of Wellness
CRMC Wellness Center
01.1997 - 08.1997
- Managed team of 25 employees, overseeing hiring, training, and professional growth of employees.
- Conducted group wellness and nutrition presentations for classes up to 50 participants.
- Helped with total reconstruction of facility including locker rooms and spinning room that was designed and brought to Cheyenne by myself.
Subpoena Processing Representative
Early Warning Services LLC
10.2019 - Current
- Subpoena processing for timely delivery.
- Delivered outstanding customer service through effective and timely resolution of various customer inquiries and concerns (Inbound Call Team).
Assistant and Sales Manager
Banking History
09.2001 - 08.2012
- Collaborated with Regional Sales Managers to make strategic sales decisions.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
- Assistant Manager/Sales Manager who lead unified diverse group of tellers and bankers to properly perform their service goal and compliance training. Teaching to recognize opportunities for improved sales. Developed reports and audits to seek compliance and growth.
Leasing Professional
Career Strategies
04.2012 - 11.2017
Owner/Director
All Things Vino
10.2006 - 08.2015
- Developed wine sales & distribution company for 7 Colorado Wineries. Increased their shelf & community presence in restaurants & retail stores though face to face visits, relationship management & retention.
- Wine & Music Festival developer & director of operations. Increased first year attendance from 1700 to 2100 & retailer profitability up 20% over first year highs.
- Coordination with city staff, park officials, wineries, police, retailers & volunteers for timing/logistics of setup/tear down of events.
Education
Bachelor of Science - Exercise Physiology
University of Wyoming
Laramie1993
Skills
- Strong attention to detail & organization
- Daily Operation & Customer Management
- Effective listening & communication skills
- Compassion, Empathy & Integrity driven
- Customer Service Obsessed
- Knowledge driven for self and staff
- Monitors Regulations and ROI
Affiliations
- Cheyenne Greater Chamber of Commerce: Red Carpet Committee
- Fundraising Director for Hispanic Organization for Progress and Education: HOPE
- Friday Food Bags: Assist Kiwanis Club prepare lunch bags for kids
- Presidents Club Banker Award: Top 5% yearly sales US Bank
- Denver West & Denver Hispanic Chamber Member: 2005-2015
- USA Triathlon Board of Directors: Regional Board Member 2006-2007
Timeline
Subpoena Processing Representative
Early Warning Services LLC
10.2019 - Current
Leasing Professional
Career Strategies
04.2012 - 11.2017
Owner/Director
All Things Vino
10.2006 - 08.2015
Assistant and Sales Manager
Banking History
09.2001 - 08.2012
Phase 3 Physical Therapy
Smart Sports
08.1997 - 07.1998
Director of Wellness
CRMC Wellness Center
01.1997 - 08.1997
Bachelor of Science - Exercise Physiology
University of Wyoming
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