Michael Reed
Kerrville,TX
Summary
Dedicated Cashier at Mini Mart, adept in customer service excellence and cash management, significantly enhanced customer satisfaction through efficient transactions and resolving complaints. Demonstrated reliability and professionalism, contributing to store success with exceptional work ethic and integrity. Skilled in both customer relations and basic math, ensuring accurate financial handling and fostering repeat business. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
6
6
years of professional experience
Work History
Cashier
Mini Mart
06.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Lamesa Highschool
Lamesa, TX1997
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Time management skills
Cash Handling
Cleaning and sanitizing
Customer service excellence
Reliability and punctuality
Customer Relations
Organizational abilities
Order Taking
Professionalism and Courtesy
Cash Management
Basic Math Competence
Timeline
Cashier
Mini Mart
06.2018 - Current
High School Diploma -
Lamesa Highschool
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