Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Michael Rengifo

Queens

Summary

Dynamic Tax Associate at H&R Block with expertise in tax preparation and compliance. Proven ability to enhance client financial outcomes through critical thinking and exceptional communication skills. Successfully maintained strong client relationships, driving repeat business and referrals. Bilingual in English and Spanish, adept at navigating complex tax regulations to optimize client benefits. My work experiences further ranges as a driven banking professional at TD Bank, with an experienced track of record for success offering excellent customer service. My role included an extensive background in cash management & banking. Adept at handling deposits, withdrawals, foreign currency exchange & monitoring accounts. I also had a brief stint as a Reliable Night Auditor with superb expertise in balancing accounts, bill paying and financial forecasting. Trained in financial analysis with excellent mathematical skills and accuracy. Known for professionalism, resourcefulness, and multitasking skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tax Associate

H&R Block
Queens
12.2018 - Current
  • Prepared, reviewed, and filed Federal/State individual and business tax returns for individual clients.
  • Maintained current knowledge of changes in taxation rules and regulations through continuing education requirements and professional development courses.
  • Conducted client interviews to gather necessary documentation, while also discussing various tax issues, such as filing status, and eligibility for credits or deductions, in order to optimize the client's financial situations.
  • Supported work of senior-level accounting and tax preparation professionals to maximize office productivity. Utilizing tax software to compile reports summarizing data entry and compliance.
  • Developed and maintained professional relationships with clients to encourage repeat business and referrals.

Senior Teller

TD Bank
Astoria
05.2021 - 06.2023
  • Processed customer transactional duties, including cash, coins, checks, and foreign currencies, accurately and efficiently using banking software.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations. Managing complaints promptly, and resolving issues for clients effectively.
  • Handled large sums of money with accuracy while verifying customers, adhering to strict compliance guidelines in regard to appropriate levels of client security.

Night Auditor

Microtel Inn & Suites
Long Island City
10.2019 - 03.2020
  • Greeted guests and checked them in thoroughly after standard business hours, and answering any questions. Responsible for auditing all guest information from the day and creating/closing out a financial report for each business day for management by the next morning.
  • Assisted in making sure that nothing interfered with the comfort of the guests.

Education

Some College (No Degree) - Audio Engineering

Institute of Audio Research
New York, NY

Skills

  • Tax & banking preparation
  • Data entry utilization
  • Tax & banking compliance
  • Verbal/written communication (Bilingual Eng/Spa)
  • Hotel reconciliation
  • Critical thinking
  • Cash handling expertise
  • Financial reporting

Certification

  • Tax Licensing
  • Banking Compliance
  • Hotel Reconciliation
  • Audio Engineering

Languages

Spanish
Native/ Bilingual

Affiliations

  • Working in the Astoria musical community as an Audio Engineer for "Astoria's Biggest Live Music Venue" at The Shillelagh Tavern.

Timeline

Senior Teller

TD Bank
05.2021 - 06.2023

Night Auditor

Microtel Inn & Suites
10.2019 - 03.2020

Tax Associate

H&R Block
12.2018 - Current

Some College (No Degree) - Audio Engineering

Institute of Audio Research

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