Michael Reynolds
Clinton,TN
Summary
Accomplished Transportation Specialist with a proven track record at Mercer Transportation, Inc., enhancing operational efficiency and customer satisfaction through expert load planning and exceptional team collaboration. Skilled in DOT compliance and critical thinking, consistently developed strategies that resulted in increased business opportunities and streamlined operations.
Overview
11
11
years of professional experience
Work History
Transportation Specialist
Mercer Transportation, Inc.
06.2023 - Current
- Coordinated schedules and communicated changes to customers.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Loaded and secured deliveries up to 80,000 pounds.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Implemented innovative technologies to improve tracking capabilities and minimize delays.
- Facilitated employee training programs, fostering a culture of continuous improvement within the transportation department.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Streamlined communication between departments, enhancing overall operational effectiveness.
- Optimized fleet maintenance schedules to reduce downtime and extend asset life spans.
- Managed crisis situations effectively, mitigating potential losses due to unforeseen disruptions in the supply chain.
- Assisted in budget development and monitored expenditures to ensure financial targets were met or exceeded each fiscal year.
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
- Read maps to plan routes and reported delays or accidents.
- Transported and stored 80,000 lbs of cargo onto trucks, organizing and securing containers for safe long-haul drives and routes.
- Watched weather and safety conditions to adapt routes and maintain standards.
Transportation Specialist
Ace Doran
02.2023 - 06.2023
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Loaded and secured deliveries up to 80,000 pounds.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Streamlined communication between departments, enhancing overall operational effectiveness.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Reduced overall shipping costs through strategic negotiations with carriers and suppliers.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
Transportation Specialist
Mercer Transportation, Inc.
06.2015 - 02.2023
- Coordinated schedules and communicated changes to customers.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Loaded and secured deliveries up to 80,000 pounds.
- Worked with service providers to resolve issues and correct delays.
- Collaborated with warehouse personnel to ensure accurate inventory management and order fulfillment.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Evaluated new market opportunities for expansion while maintaining focus on existing client needs.
Transportation Specialist
Christensen Transportation
09.2013 - 05.2015
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Loaded and secured deliveries up to 80,000 pounds.
Education
High School Diploma -
Glenvar High School
Salem, VA05.1984
Skills
- Managing schedules
- Documentation Management
- Load Planning
- Assisting customers
- DOT Compliance
- Incident Reporting
- Vehicle Maintenance
- Shipping Regulations
- Inspecting vehicles
- Securing loads
- Cost Analysis
- Hazardous Materials Handling
- Customs Compliance
- Documentation skills
- International shipping
- Regulatory knowledge
- Driver supervision
- Critical Thinking
- Equipment Repair
- Multitasking and Prioritizing
- Attention to Detail
- Team Collaboration
- Logistics Coordination
- Equipment Inspection
- Employee Training
- Forklift Operation
- GPS use
- Price Negotiation
- Emergency Procedures
- Interpersonal Skills
- Accident Reports
- Long-haul driving
- Maintenance Scheduling
- Property Management and Inventory
- Payroll
- Customer Service
- Accounts Payable and Receivable
- Reconciling daily cash drawer
- Mechanical troubleshooting
- Certified Forklift Repair Technician
- Certified Jet Engine Repair Technician
- Reserve Police Officer
Additional Information
7 year U.S. Navy honorably discharged Veteran. 4 year reserve Deputy Sheriff in Clay County, Florida.
Timeline
Transportation Specialist
Mercer Transportation, Inc.
06.2023 - Current
Transportation Specialist
Ace Doran
02.2023 - 06.2023
Transportation Specialist
Mercer Transportation, Inc.
06.2015 - 02.2023
Transportation Specialist
Christensen Transportation
09.2013 - 05.2015
High School Diploma -
Glenvar High School