Michael Rhoden
Brooklyn,NY
Summary
Dynamic IT professional with a strong background in project management and cybersecurity. Managed multimillion-dollar programs driving organizational goals, including successful migrations and infrastructure upgrades. Recognized for leadership in transforming cybersecurity operations and enhancing IT frameworks.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Senior Project Manager
ePlus Technology - New York Presbyterian Hospitals (NYPH) Contractor
11.2021 - Current
- Provided project management and technical expertise for the migration of telephony services for Weill Cornell and Columbia University Medical Center hospitals
- Performed project planning tasks with Cisco Advance Services team and NYPH project team for the build of 3 new Unified Communications (UC) clusters in 2 data centers
- Conducted physical walk-through of NYPH locations for analysis and upgrade of the current IT infrastructure
- Collaborated with NYPH project team, engineers, and technicians to decommission legacy Nortel CS2100 phone system, ensuring seamless transition to new technology
- Coordinated with New York Police Department (NYPD) squadron command to ensure 911 compliance and maintain PSALI accuracy for emergency services
- Provided project management for Cisco Analog Voice Gateway and IP phone deployment
- Identified issues and risks, documented project progress, and delivered regular status updates to stakeholders
Senior Cybersecurity Project Manager
NYC MTA - Metro North, MTA Bus, Sunway, Bridges and Tolls
03.2019 - 10.2021
- Lead project to transform MTAs 24/7 Cyber Security Operation Center (CSOC) to a Cyber Fusion Center Model
- Migrated MTAs on-premises Splunk Enterprise Security (ES) Security Information and Event Management (SIEM) to Splunk GovCloud
- Collaborated with EY to assess project needs (RSA Archer) to evaluate and recommend improvements to MTAs Third-Party Risk Management
- Identified IP and supervisory control and data acquisition (SCADA) systems to enhance project outcomes
- Collaborated with IT Security to devise strategies for distribution of vendor survey
- Directed initiative to create vendor survey for information gathering from foreign vendors
- Developed tasks and played a key role in installing Nozomi Guardian appliances, Nozomi Guardian Central Management Console (CMC), Gigamon TAP, and Attivo Deception appliance
- Coordinated with EY to prepare for RSA Archer migration to production environment
- Suggested changes to integration scripts for improved functionality to integration scripts based on requirements for Third Party Profile and Contracts
IT Program/Project Manager
PM Success, Inc.
09.2015 - 02.2019
- Directed complex Unified Communications and Data Network programs and projects
- Managed implementations for Unified Communications, Data Communications including LAN/WAN and Internet /Remote Connectivity
- Collaborated with stakeholders to achieve seamless technology integration
- Identified and defined data network and system security requirements.
- Conducted source code review and penetration testing to identify risks and vulnerabilities
- Developed and maintained documentation for security policies and device configurations to support change management and configuration management
- Allocated resources based on priorities and communicated strategic objectives to project managers, ensuring alignment with project goals
Senior Project Manager
British Telecom
04.2014 - 08.2015
- Provided security expertise to Deutsche Bank engineers in Germany, UK, and US, resolving issues and inconsistencies related to digital certificates
- Directed Deutsche Bank Asset Management Reconciliation program reviewed international telecommunications
- Relocated stock traders and consolidated trading floors into one IPC system while decommissioning Avaya Unified Communications system in Calgary, Canada
- Built IT infrastructure in Cary, NC, supporting operational needs
- Migrated IPT infrastructure for Santa Anna and San Francisco, ensuring seamless end user relocation.
Senior Project Manager
Pursued Career training for Professional development
08.2013 - 04.2014
- Earned VMware certification, enhancing technical skill set for project management.
- Secured multiple Cisco certifications, expanding networking expertise to support complex project requirements.
- Completed training in Certified Ethical Hacker (CEH) program, bolstering cybersecurity knowledge for project risk management.
- Engaged in Certified Information Systems Security Professionals (CISSP) training for advanced security proficiency.
Program Manager
Verizon Business
11.2008 - 07.2013
- Established priorities within the program, allocated resources in line with priorities, communicated strategic objectives, and ensured alignment with project goals
- Balanced priorities to manage stakeholder expectations and maintained alignment of program scope with project objectives
- Directed Cisco Unified Communications deployment and upgrade for clients such as CA formerly Computer Associates, Diageo Brewery, Conde Nast, and RWE Trading America, Duchess County, NY, Aetna, CT, and Village of Freeport, NY
- Decommissioned Centrex systems, procured PRIs and SIP trunks, and implemented Cisco UC Systems to enhance communication capabilities
- Upgraded IPT infrastructure by deploying Cisco 2900, 3900 routers, Cisco 6509 switches, and IP phones to improve system reliability
- Provide subject matter expertise for the implementation of Cisco Call Manager
Senior Project Manager
Merrill Lynch
10.2007 - 10.2008
- Directed global initiative to implement external client connectivity to Merrill global data network
- Coordinated cross-functional project activities for implementing PLAR and HOOT circuits for traders in the US, UK, and Germany
- Determined project requirements, validated project scope, and developed a budget to fund initiatives
- Developed and updated project documentation, liaised with configuration management and CCB to implement approved change requests
- Managed vendor relationships to procure an electronic library for updating the EMC backup system and storage area network
- Maintained compliance with security policy by enforcing firewall rules for data network connectivity to Merrill Lynch external clients
Senior Project Manager
G&J Professionals
05.2006 - 08.2007
- Provided management oversight to the United States Department of Justice (US DOJ) Executive Office for Immigration Review (EOIR)
- Oversaw CSC contract for EOIR Office Automation Upgrade, ensuring compliance with project timelines and specifications.
- Supervised BAE Systems contract for redesign of DOJ Consolidated Network (JCON II), coordinating efforts with technical teams.
- Coordinated joint effort with DOJ executive staff to establish program management office supporting IT initiatives.
- Monitored project execution, conducted milestone reviews, produced status reports, and provided weekly updates to Executive Management.
- Implemented ANSI EIA-748 compliance to comply with the Office of Management and Budget (OMB)
Senior Project Manager
BAE Systems Information Technology
09.2003 - 04.2006
- Provided management oversight to the U.S. Department of the Treasury (DOT) under BAE Systems managed service contract
- Initiated projects, established milestones, developed team capabilities, and assigned resources to ensure project alignment with strategic goals
- Developed project management plans and schedules, managing project scope and budget through earned value management to meet deadlines and objectives
- Managed upgrade of EMC SAN infrastructure at Main Treasury and two disaster recovery sites, migrating Dell SAN to enhance data management and security
- Upgraded DOT IT infrastructure, implemented Thomson Reuters Financial Service Application, implemented Senforce Automation Security System to enhance DOT Enterprise Security to become Federal Information Security Management (FISMA) compliant
- Documented complex business requirements, performed feasibility studies, and developed technical proposals
Network Engineer/Analyst
Bae Systems Inc.
Washington, DC
11.2002 - 08.2003
- Led technical teams in device upgrades and network deployments, ensuring adherence to project timelines and quality standards
- Evaluated complex networks and produced conceptual network design
- Configured routers, and switches and troubleshoot network performance issues
- Conducted feasibility studies and site surveys to assess network requirements and optimize deployment strategies
- Allocated technical resources to uphold service levels for Justice Consolidated Network (JCON II) architecture
Education
M.Sc. - Cyber Security Technology
University of Maryland Global Campus
Adelphi, MDM.Sc. - Telecommunication Management
University of Maryland University College
Adelphi, MDExecutive Certificate - Chief Information Officer
University of Maryland University College
Adelphi, MDB.A. - Computer Science
City University of New York, Hunter College
New York, NYSkills
- Project Management Tools
- Project management tools
- Risk Management
- Security compliance
- Secure engineering
- Network protocols
- Cisco routers and switches
- NMAP, Nessus, Snort, Nikto, Metasploit, WPSan, Yara, OphCrack, CrypTool2, OurSecret, IDS, IPS, WireShark
Certification
Certified Information System Security Professional (CISSP) In progress, PMP (Project Management Professional), ITILv3 Foundation, CCNP (Cisco Certified Network Professional), CCDP (Cisco Certified Design Professional), CCSI (Cisco Certified System Instructor)
HONORS AND AWARDS
Upsilon Pi Epsilon International Honors Society
Timeline
Senior Project Manager
ePlus Technology - New York Presbyterian Hospitals (NYPH) Contractor
11.2021 - Current
Senior Cybersecurity Project Manager
NYC MTA - Metro North, MTA Bus, Sunway, Bridges and Tolls
03.2019 - 10.2021
IT Program/Project Manager
PM Success, Inc.
09.2015 - 02.2019
Senior Project Manager
British Telecom
04.2014 - 08.2015
Senior Project Manager
Pursued Career training for Professional development
08.2013 - 04.2014
Program Manager
Verizon Business
11.2008 - 07.2013
Senior Project Manager
Merrill Lynch
10.2007 - 10.2008
Senior Project Manager
G&J Professionals
05.2006 - 08.2007
Senior Project Manager
BAE Systems Information Technology
09.2003 - 04.2006
Network Engineer/Analyst
Bae Systems Inc.
11.2002 - 08.2003
M.Sc. - Cyber Security Technology
University of Maryland Global Campus
M.Sc. - Telecommunication Management
University of Maryland University College
Executive Certificate - Chief Information Officer
University of Maryland University College
B.A. - Computer Science
City University of New York, Hunter College