Summary
Overview
Work History
Education
Skills
Timeline
Websites
Military
Michael Ribich

Michael Ribich

Loveland,CO

Summary

Seasoned Business Analyst offering 15 years of industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Overview

12
12
years of professional experience

Work History

Business Analyst

BI Incorporated
03.2023 - 07.2023
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Resolved problems, improved operations and provided exceptional service.

Project Coordinator

Aurora Organic Dairy
01.2022 - 02.2023
  • Functioned as IT Project Coordinator for Aurora Organic Dairy supporting business analysts, IT operations staff, management, and vendors for 10+ projects with different scopes. Serve as point of contact for stakeholders throughout projects.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Created job files for each project and maintained current data in each file.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Funeral Director

Adamson Life Celebration Home
05.2020 - 01.2022
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions..
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Secured and filed burial permits and made funeral arrangements.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.

Business Analyst

Hain Celestial
03.2019 - 01.2020
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Provided technical support for troubleshooting analytics and reporting issues.

Systems Analyst

Hunter Douglas Fabrication
05.2018 - 01.2019
  • Analyzed needs of business stakeholders and assisted in documenting, planning, design, and deployment of effective test suites for $90M Hunter Douglas SAP software application implantation across multiple North America sites.
  • Provided client support on system operation and troubleshooting.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Resolved or escalated problem tickets to resolve user issues.
  • Monitored employee tasks to gauge business functions and inefficiencies.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Conducted system analysis and implementation to maintain and improve computer systems.

Test Analysis Manager

SDL International
01.2016 - 01.2018
  • Managed global teams working on multiple functional and linguistic localization testing projects for industry-leading clients totaling $3.5M ARR, involving testing hardware devices, mobile, web, and desktop applications in 28+ languages.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and fast-paced environment.

Instance & Project Manager

Emerson Automation Solutions
04.2013 - 07.2015
  • Oversaw test systems, including assisting validation of operations, process improvements, process documentation, testing and facilitation of issue resolution in all EPM test instances leading up to production.
  • Assumed Project Management duties for high profile Oracle Global Sales Order Form and Global Quote Form project, successfully implementing 50+ fixes and enhancements world-wide.
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed project status updates to stakeholders and executive management.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Education

Bachelor of Science - Information Technology

Colorado State University, Fort Collins, CO
05.2014

Skills

  • Decision-Making
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Excellent Communication
  • Problem-Solving
  • Needs assessments
  • Business process mapping
  • Consulting
  • Microsoft Office Suite
  • Project Management

Timeline

Business Analyst - BI Incorporated
03.2023 - 07.2023
Project Coordinator - Aurora Organic Dairy
01.2022 - 02.2023
Funeral Director - Adamson Life Celebration Home
05.2020 - 01.2022
Business Analyst - Hain Celestial
03.2019 - 01.2020
Systems Analyst - Hunter Douglas Fabrication
05.2018 - 01.2019
Test Analysis Manager - SDL International
01.2016 - 01.2018
Instance & Project Manager - Emerson Automation Solutions
04.2013 - 07.2015
Colorado State University - Bachelor of Science, Information Technology

Websites

Military

Colorado Air National Guard; United States Air Force Reserves - Retired

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Michael Ribich