Michael Ribich
Loveland,CO
Summary
Seasoned Business Analyst offering 10+ years of industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Business Analyst
BI Incorporated
Boulder, CO
03.2023 - 07.2023
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Conducted interviews with key business users to collect information on business processes and user requirements
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Cultivated interpersonal skills by building positive relationships with others
- Resolved problems, improved operations and provided exceptional service.
Project Coordinator
Aurora Organic Dairy
Boulder, CO
01.2022 - 02.2023
- Functioned as IT Project Coordinator for Aurora Organic Dairy supporting business analysts, IT operations staff, management, and vendors for 10+ projects with different scopes
- Serve as point of contact for stakeholders throughout projects
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
- Kept projects on schedule by managing deadlines and adjusting workflows
- Created job files for each project and maintained current data in each file
- Monitored project progress, identified risks and took corrective action as needed
- Maintained open communication by presenting regular updates on project status to customers
- Conducted interviews with key business users to collect information on business processes and user requirements.
Funeral Director
Adamson Life Celebration Home
Greeley, CO
05.2020 - 01.2022
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions
- Displayed the highest level of professionalism and sensitivity when dealing with grieving family members
- Secured and filed burial permits and made funeral arrangements
- Discussed nature of funeral service, disposition of remains and funeral costs with family members
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
Business Analyst
Hain Celestial
Boulder, CO
03.2019 - 01.2020
- Conducted interviews with key business users to collect information on business processes and user requirements
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Collaborated with stakeholders to define project objectives and criteria
- Provided technical support for troubleshooting analytics and reporting issues.
Systems Analyst
Hunter Douglas Fabrication
Broomfield, CO
05.2018 - 01.2019
- Analyzed needs of business stakeholders and assisted in documenting, planning, design, and deployment of effective test suites for $90M Hunter Douglas SAP software application implantation across multiple North America sites
- Provided client support on system operation and troubleshooting
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions
- Resolved or escalated problem tickets to resolve user issues
- Monitored employee tasks to gauge business functions and inefficiencies
- Investigated system issues and implemented resolutions to reduce downtime
- Conducted system analysis and implementation to maintain and improve computer systems.
Test Analysis Manager
SDL International
Superior, CO
01.2016 - 01.2018
- Managed global teams working on multiple functional and linguistic localization testing projects for industry-leading clients totaling $3.5M ARR, involving testing hardware devices, mobile, web, and desktop applications in 28+ languages
- Demonstrated strong organizational and time management skills while managing multiple projects
- Exercised leadership capabilities by successfully motivating and inspiring others
- Identified issues, analyzed information and provided solutions to problems
- Proved successful working within tight deadlines and fast-paced environment.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Instance & Project Manager
Emerson Automation Solutions
Boulder, CO
04.2013 - 07.2015
- Oversaw test systems, including assisting validation of operations, process improvements, process documentation, testing and facilitation of issue resolution in all EPM test instances leading up to production
- Assumed Project Management duties for high profile Oracle Global Sales Order Form and Global Quote Form project, successfully implementing 50+ fixes and enhancements world-wide
- Identified plans and resources required to meet project goals and objectives
- Provided detailed project status updates to stakeholders and executive management
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated and managed third-party contracts related to project deliverables.
Education
Bachelor of Science Information Technology -
Colorado State University
Fort Collins, CO05.2014
Skills
- Decision-Making
- Teamwork and Collaboration
- Excellent Communication
- Problem-Solving
- Business process mapping
- User Acceptance Testing
- Microsoft Office Suite
- Project Management
- SDLC & Waterfall Methodology
- Requirements Gathering
- Business Process Improvement
- Gap Analysis
military service
Colorado Air National Guard, US Air Force Reserves, Retired
Timeline
Business Analyst
BI Incorporated
03.2023 - 07.2023
Project Coordinator
Aurora Organic Dairy
01.2022 - 02.2023
Funeral Director
Adamson Life Celebration Home
05.2020 - 01.2022
Business Analyst
Hain Celestial
03.2019 - 01.2020
Systems Analyst
Hunter Douglas Fabrication
05.2018 - 01.2019
Test Analysis Manager
SDL International
01.2016 - 01.2018
Instance & Project Manager
Emerson Automation Solutions
04.2013 - 07.2015
Bachelor of Science Information Technology -
Colorado State University