Michael Rice
Winter Garden,FL
Summary
Senior Operations/Logistics Manager and skilled Bartender offering twenty-one years of honorable military service while simultaneously balancing fifteen years of hospitality expertise. Military service including but not limited to medical planning, aviation medicine, emergency medicine and instructor trainer. Diligent professional dedicated to creating a positive work environment and positive customer experience while building the team amongst the organization. A dependable, organized, and efficient leader who is a proven quick learner.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Beertender/ Training Team
Fifty West Brewery and Burger Bar
08.2024 - 09.2025
- Delivered exceptional customer service, enhancing guest experience through knowledgeable beer recommendations.
- Managed inventory levels efficiently to ensure timely product availability and reduce waste.
- Trained new staff on operational procedures and best practices for serving beverages and maintaining cleanliness.
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Fostered a positive work environment by mentoring junior staff members and promoting teamwork among colleagues.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
Bartender/Hospitality Manager
Cheddars Casual Cafe
11.2015 - 06.2024
- Lead bartender and trainer responsible for creating a stellar guest experience for a fifteen seat bar and five table section while mixing/pouring all drinks for the restaurant in a timely manner and accurate input of all top orders.
- Key hourly manager. Conducted all managing duties in order to allow team members time off.
- Top trainer responsible for at least one training shift for all new employees.
- Selected as one of two front of house team members employed during two COVID-19 shutdowns.
Medical Courier Training Team
Lab Logistics
01.2023 - 12.2023
- Medical courier and trainer responsible for collection and transport of medical laboratory specimens and equipment between emergency departments, urgent care facilities, specialty clinics and their higher echelon of care for medical care and testing.
- Created a new hire orientation and training program for the Colorado Springs office and personally trained seven new personnel.
- Fluent on all courier routes in order to fill in when a team member has scheduled time off or an absence.
- Selected as a member of the University of Pennsylvania Medical Center (UPMC) start up/training team. Planned, trained and executed new routes for Harrisburg, PA medical systems.
Senior Medical Reviewer
Department of Defense Medical Exam Review Board, United States Air Force Academy
08.2017 - 08.2019
- Lead Reviewer for Department of Defense medical Exam Review Board (DODMERB) responsible for review of all physical exam data for officers commissioning into the United States Military.
- Member of a team assigned to revamp the Department of Defense Instruction (DoDI) which outlined standards for commission into the military.
- Morale Welfare and Recreation (MWR) president. Planned and executed multiple fundraising campaigns to provide team building activities and a holiday party for twenty team members and their families.
- Selected as Non Commissioned Officer (NCO) of the Year for FY2017, second quarter FY2016 and first quarter FY2017.
Operations/Logistics Manager
412th Aviation Support Battalion
09.2012 - 09.2015
- Senior Medical Planner for a forward deployed medical facility staffed with two doctors, one physician assistant and ten medics. Responsible for care of 800 Soldiers
- Selected by leadership for the position as Battalion Operations Sergeant Major. Planned and executed all day to day operations based on guidance from higher echelon. Deployed 800 Soldiers and equipment to Poland within seventy two hours
- Trained and tested 400 plus Soldiers to earn German Armed Forces Proficiency Badge.
- Represented United States Army Europe in the Army wide Best Medic competition at Fort Sam Houston, Texas. Placed sixth among all medics within the Army.
Bartender/Promoter
Blackfinn American Saloon
01.2011 - 08.2012
- American fine dining restaurant during the day and three bar after hours nightlife club at night.
- Selected as top bartender during a promotion event to bring in guests and promote hospitality.
- Responsible for inventory, ordering and restocking of all liquor items while following Maryland liquor law regulations.
Senior Military Medical Advisor
Uniformed Services University of the Health Sciences
08.2009 - 08.2012
- Senior enlisted advisor to 250 Army medical students. Responsible for training and testing all military related topics and physical fitness standards while attending a four year medical school.
- Trained and tested 200 plus students to earn German Armed Forces Proficiency Badge.
Bartender/Server
Austin Grill
08.2009 - 12.2010
- Hired as server in a TexMex restaurant and promoted to bartend within first two months
- Assisted with selection of bands and promotions for late night entertainment
- Balanced US Army career while successfully working in the restaurant/bar industry.
Education
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University of Maryland University College
05.2012
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San Antonio College
05.2005
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St. Philip’s College
05.2004
HS Diploma - undefined
Anderson High School
OH01.1998
Skills
- Leadership
- Team Building
- Communication Skills
- Problem Solving
- Planning and Execution
Certification
- Cardiopulmonary Resuscitation (CPR)
- Health Insurance Portability and Accountability Act (HIPAA)
Military Experience
- Senior Leader Course - Fort Sam Houston, TX - November 2009
- Flight Medic Course - Fort Rucker, AL - July 2005
- Advanced Leaders Course - Fort Sam Houston, TX - May 2005
- Expert Field Medical Badge Course - Warrior Base, Korea - November 2002
- Warrior Leaders Course - Fort Polk, LA - December 2001
- Air Assault Course - Fort Polk, LA - June 2001
- Advanced Individual Training (A.I.T.) - Medical Specialist
- Basic Combat Training - Ft. Sill, OK - June 1999
Timeline
Beertender/ Training Team
Fifty West Brewery and Burger Bar
08.2024 - 09.2025
Medical Courier Training Team
Lab Logistics
01.2023 - 12.2023
Senior Medical Reviewer
Department of Defense Medical Exam Review Board, United States Air Force Academy
08.2017 - 08.2019
Bartender/Hospitality Manager
Cheddars Casual Cafe
11.2015 - 06.2024
Operations/Logistics Manager
412th Aviation Support Battalion
09.2012 - 09.2015
Bartender/Promoter
Blackfinn American Saloon
01.2011 - 08.2012
Senior Military Medical Advisor
Uniformed Services University of the Health Sciences
08.2009 - 08.2012
Bartender/Server
Austin Grill
08.2009 - 12.2010
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University of Maryland University College
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San Antonio College
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St. Philip’s College
HS Diploma - undefined
Anderson High School
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