Dynamic business owner with a proven track record at Neighborly Services DBA Pro-Paint Plus, excelling in operations management and customer satisfaction. Expert in project organization and high-quality installations, I fostered strong supplier relationships and streamlined processes, enhancing efficiency and ensuring timely project completion. Skilled in documentation and reporting, I prioritize exceptional service.
Overview
10
10
years of professional experience
Work History
Owner/ Operator
Neighborly Services DBA Pro-Paint Plus
02.2015 - 01.2025
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Installed all materials for remodeling bathrooms, kitchens, flooring, drywall, drywall finishing, texturing, painting, carpentry and finish work.
Picked up and delivered all materials.
Sold each project and collected on all projects.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Education
High School Diploma -
Tidewater Community College
Norfolk, VA
Skills
Business planning
Documentation and reporting
Operations management
I was the laborer and installer for 90% of all of the projects
Organizing each project to be the most efficient and streamlined in order to complete our projects on time for each client
Hired sub-contractors and qualified each to insure high quality work
Timeline
Owner/ Operator
Neighborly Services DBA Pro-Paint Plus
02.2015 - 01.2025
High School Diploma -
Tidewater Community College
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