Michael Riley
Highlands Ranch,CO
Summary
Experienced professional focused on meeting or exceeding objectives seeking public administration position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist
South Denver Windustrial
Denver, CO
04.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
District Delegate
Highlands Ranch Community Association
Highlands Ranch, United States
02.2017 - Current
- Worked within Community Association to problem-solve a variety of issues and propose improvements within community
- Amended and approved community Bylaws
- Created rules & regulations for use and operation of recreational facilities
- Proposed increases and reductions for Recreation Function Common Assessments necessary for operation of Recreation Center
Operations Manager
Hajoca Corporation
Denver, CO
05.2016 - 03.2019
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Licensing Specialist, Management Branch
DORA - Department Of Regulatory Agencies
Denver, CO
12.2010 - 04.2016
- Implemented regulatory guidance procedures for Division of Occupations
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Prepared and submitted regulatory file applications and supporting documentation.
- Received, researched and resolved consumer inquiries.
- Reviewed public documents and analyzed data to assess compliance with state rules, regulations, and laws
Education
Master of Arts - Public Administration / Organizational Mgmt.
University of Colorado At Colorado Springs
Colorado Springs, CO05.2016
Graduate Certification - Homeland Defense & Public Safety
University of Colorado At Colorado Springs
Colorado Springs, CO12.2013
Bachelor of Arts - Political Science: Focus On Public Administration
Saint Ambrose University
Davenport, IA12.1993
Skills
- Time Management
- Calm and Professional Under Pressure
- Complex Problem-Solving
- Policy Development and Enforcement
- Standard Operating Procedures Maintenance
- Administrative Management
- Outreach Programming
- Knowledge of applicable federal, state, and local laws, rules and regulations pertaining to local government operations
- Communication and Collaboration
Accomplishments
- Recipient of Mission Accomplished Award for "Significant Contribution in the Workplace"
- Recipient of Executive Director's Teamwork Award for "Exceptional Collaboration in the Workplace"
Certification
State Supervisor Certificate
Colorado Department of Personnel & Administration
FEMA / Federal Emergency Management Institute
Department of Homelands Security
National Incident Management System: 100,200, 700, 800
Timeline
Inventory Control Specialist
South Denver Windustrial
04.2019 - Current
District Delegate
Highlands Ranch Community Association
02.2017 - Current
Operations Manager
Hajoca Corporation
05.2016 - 03.2019
Licensing Specialist, Management Branch
DORA - Department Of Regulatory Agencies
12.2010 - 04.2016
Master of Arts - Public Administration / Organizational Mgmt.
University of Colorado At Colorado Springs
Graduate Certification - Homeland Defense & Public Safety
University of Colorado At Colorado Springs
Bachelor of Arts - Political Science: Focus On Public Administration
Saint Ambrose University
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