Michael Risley

At MDR Productions, we believe face to face engagement is more important than ever. Events should be focused on building and deepening relationships, collecting data, and making the experience actionable. Onsite sales for contracts regarding event software that collected data analytics for vendor purposes. Provided assistance is finding the best package and plan for each individual client. Offered multiple variations of the software for personal smart devices as well as rentals to assure maximum application of the product. Improved deployments and ongoing customer satisfaction by coordinating training. Engaged with customers after sales to check on product integration and any additional needs.

At MDR Productions, we believe face to face engagement is more important than ever. Events should be focused on building and deepening relationships, collecting data, and making the experience actionable. Management of event registration. Provided assistance to optimize customer satisfaction. Programmed printers, network, and badge stock creating a more efficient work environment for venue staff. Listened and responded to customer requests and forwarded necessary information to superiors. Developed and managed relationships with key clients and partners to drive growth.