Michael Rizzotto
Tillson,NY
Summary
Caring Residential Counselor with experience supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities. Attentive professional offering background creating relaxing, productive and engaging environments for residents. Coordinated meals, recreation activities, transportation and individualized care. Successfully enabled residents to perform essential functions while prioritizing lifestyle quality.
Overview
14
14
years of professional experience
Work History
Residential Counselor
Gateway Industries
Kingston, NY
05.2023 - Current
- Provided guidance and support to clients in need of assistance with daily living skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Assisted with crisis intervention services when needed.
- Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
Delivery Driver
Esotec Beverages
Saugerties, NY
01.2018 - 12.2022
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Deli Manager
Tillson General Store
Tillson, NY
01.2010 - 12.2017
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Supervised deli staff to ensure efficient customer service.
- Trained new employees on proper food handling techniques and safety regulations.
- Ordered necessary deli supplies to maintain stock levels.
- Monitored daily sales reports to maximize profitability.
- Maintained accurate records of inventory and product ordering cycles.
Education
Master of Arts - Early Childhood Education
James Madison University
Harrisonburg, VA05-2006
Skills
- Client Transportation
- De-Escalation Techniques
- Progress Monitoring
- Client Advocacy
- Counseling Program Development
- Case Planning
Timeline
Residential Counselor
Gateway Industries
05.2023 - Current
Delivery Driver
Esotec Beverages
01.2018 - 12.2022
Deli Manager
Tillson General Store
01.2010 - 12.2017
Master of Arts - Early Childhood Education
James Madison University
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