Michael Roberts
Hamilton Township,NJ
Summary
To obtain a position by utilizing skills and experience to achieve goals set by myself and contribute to the growth of the organization.
Overview
19
19
years of professional experience
Work History
Security Guard/Security Monitor
State of New Jersey, Department of Law and Public Safety, Division of State Police
2023.02 - Current
- Ensure a safe environment for New Jersey Public Officials and Employees by utilizing magnetometers and Xray machines
- Manage visitors access, ensuring secure and orderly entry into Buildings
- Process callouts for Sick Days, Administrative Leave, Vacation and FMLA
- Coordinate with Time Management personnel to find coverage and fill posts
- Process a high volume of calls to ensure Security personnel are on and off post and compensated accordingly
- Monitor CCTV to ensure Security personnel are at their assigned post and ensure their safety
- Operate a two-way radio to communicate daily security details with colleagues
- Register vehicles, issue daily parking passes, and warning notices to illegally parked vehicles
- Arm and Disarm various alarm systems and conduct tours of State Buildings.
Communication Specialist – Global Response and Operation Center (GSOC)
Jones Lang LaSalle @ Bristol Myers Squibb
2016.05 - 2023.02
- Processed emergency calls for Security, Fire, EMS and Hazmat incidents, determine priorities, and dispatch emergency services
- Utilized Emergency Medical Dispatch guide cards to process emergency phone calls, provide pre-arrival instructions and dispatch resources
- Monitored C-Cure 9000 access control and alarm monitoring system and dispatch appropriate resources to identify alarms
- Utilized C-Cure Administration to lookup employee license plates and run journal reports on employee badges swipes per request from Corporate Security
- Monitored and operated multi-site radio system (Zetron) while utilizing the phonetic alphabet
- Communicated emergencies, crisis alerts, and weather alerts via email, phone and text to key stakeholders and employees via Everbridge Suite
- Processed incidents in a Computer Aided Dispatch System (CAD)
- Monitored VIP travelers via Everbridge Visual Command Center and Travel Tracker using cell phone pings in the United States and Abroad to ensure the safety of employees by alerting them of threats in the area
- Monitored Milestone video surveillance systems (CCTV)
- Updated video wall daily and monitored the news and weather for situational awareness
- Answered phone calls related to COVID 19 and input information into a Confidential SharePoint for Occupational Health to review
- Assigned work orders via Corrigo software to submit a ticket for approval of services and repairs.
Security Officer/Receptionist
Securitas USA
2014.08 - 2016.05
- Maintained a daily activity log on an excel spreadsheet
- Monitored video surveillance systems (CCTV)
- Monitored and operated radio communications
- Communicated with local security to coordinate traffic plans
- Routed calls to appropriate resources and respond to email inquires
- Dispatched Security Officers to assist with emergency calls and employee door unlocks
- Presented Power Point safety presentations
- Activated and deactivated employee access badges per client request.
Compliance Specialist
The JK Group Inc.
2005.01 - 2014.03
- Vetted non-profit organizations by performing an analytical review of documentation to ensure that it met the requirements to consider it eligible for matching gift donations
- Provided knowledgeable expertise to colleagues regarding charitable documentation
- Ensured that all aspects of tax eligibility were adhered to when approving organizations
- Ensured organization mailing address were valid and updated them as needed.
Education
Business Management -
Mercer County Community College
West Windsor, NJ05.2001
Diploma -
Steinert High School
Hamilton, NJ06.1999
Skills
- Proficient in Microsoft Office
- Experienced in C-Cure 9000
- Experienced with Honeywell Enterprise Buildings Integrator
- Excellent Time Management and Organizational Skills
- Ability to work independently and in a team environment
- Strong attention to detail and accuracy
Timeline
Security Guard/Security Monitor
State of New Jersey, Department of Law and Public Safety, Division of State Police
2023.02 - Current
Communication Specialist – Global Response and Operation Center (GSOC)
Jones Lang LaSalle @ Bristol Myers Squibb
2016.05 - 2023.02
Security Officer/Receptionist
Securitas USA
2014.08 - 2016.05
Compliance Specialist
The JK Group Inc.
2005.01 - 2014.03
Business Management -
Mercer County Community College
Diploma -
Steinert High School
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