Overview
Work History
Work Availability
Work Preference
Timeline
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Michael Robillard

Aurora,IL

Overview

25
25
years of professional experience

Work History

SENIOR SYSTEMS ENGINEER

RKON Technologies
Chicago, IL
10.2017 - 05.2024
  • Performed 2nd and 3rd level implementation, troubleshooting and resolution of Vmware host and guest issues for global installations, spanning multiple vCenters and datacenters
  • Managed day-to-day maintenance, troubleshooting, and resolution of Windows operating systems, SolidFire storage and Dell rack mount servers Managed backup/restore operations using VMware VDP and Veeam Backup and Restore
  • Managed Windows patching of customer systems using Automox Patch Management and WSUS.
  • Performed root cause analysis to provide resolutions for production issues.

SYSTEMS ADMINISTRATOR

Millward Brown / Kantar ITP / IBM
Lisle, IL
10.2008 - 03.2017
  • Performed troubleshooting and resolution implementation of Vmware host and guest issues for global installations, spanning multiple vCenters and datacenters
  • Managed day-to-day maintenance, troubleshooting, and resolution of Windows operating systems, HP Lefthand SAN / VSA / StoreVirtual and Dell / HP rack mount and blade servers
  • Utilized Veritas Backup Exec and NetBackup, increasing overall backup success rate nearly 10%.

NETWORK MANAGEMENT PROFESSIONAL

International Business Machines
Schaumburg / Oakbrook Terrace, IL
10.1999 - 06.2008
  • Performed 2nd-level troubleshooting and resolution implementation for large scale customer WAN / LAN using SNA / TCP/IP / NetBIOS, DLSW, DHCP and DNS
  • Provided support on network application architectures, including thick client (wintel based), thin client (Citrix and RDP) and web based implementations
  • Maintained team documentation library and inventory database.

OFFICE MANAGER

Protocol Communications
Naperville
  • Designed, installed, managed, and serviced LAN / WAN equipment, servers and clients on-site and at customer locations
  • Installed, configured, and managed backup operations using Computer Associates ArcServe
  • Created configurations and pricing for company’s standard offering servers / workstations and proposals for hardware and service contract bids for schools, small to large businesses and government accounts
  • Managed purchasing, shipping, receiving, and inventory management
  • Handled accounting tasks using Peachtree Accounting
  • Performed HR functions, including managing payroll, benefits and expenses.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureWork from home option

Timeline

SENIOR SYSTEMS ENGINEER

RKON Technologies
10.2017 - 05.2024

SYSTEMS ADMINISTRATOR

Millward Brown / Kantar ITP / IBM
10.2008 - 03.2017

NETWORK MANAGEMENT PROFESSIONAL

International Business Machines
10.1999 - 06.2008

OFFICE MANAGER

Protocol Communications

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Michael Robillard