Michael Rodriguez
Riverside,CA
Summary
Working in the automobile industry for many years. I took pride daily getting up, dressing for success and ready to take on the day's challenges. I saw those "challenges" more as opportunities learning to maneuver through them head on resulting in many successes throughout my career on the sales floor as well as in management. Every day is a gift, to grow, to learn, and be a better version of yourself whether in your career or personal life. I look forward for my next journey that awaits me, both lucratively and most importantly my personal growth.
Overview
16
16
years of professional experience
Work History
Banquet Captain
Qwick LLC
04.2021 - Current
- Supervised service staff 10-50+, providing training and guidance to enhance performance.
- Developed and maintained positive relationships with clients for repeat business opportunities.
- Resolved on-site issues swiftly to minimize disruptions during events.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
Assistant Sales Manager Car Sales New and Used
Camelback Kia
01.2018 - 03.2021
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires/junior sales staff on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates
- Conducted regular team meetings for performance evaluations, address challenges, and implementing initiatives to motivate staff for continuous improvement.
New Car Sales Consultant
Sands Chevrolet Glendale
07.2012 - 12.2018
- Exceeded sales targets through effective product knowledge.
- Conducted vehicle demonstrations, highlighting features that meet customer needs and preferences.
- Collaborated with finance team to streamline financing options for customers, improving satisfaction rates and maximizing gross profits while providing customer needs and wants.
Used Car Sales Consultant
Camelback Toyota
01.2010 - 06.2012
- Assisted customers in selecting vehicles that met their preferences and budgetary needs
- Negotiated pricing and financing options to maximize sales opportunities
- Boosted sales through effective negotiation skills and personalized recommendations based on customer needs
Education
GED -
La Sierra High
Riverside, CA03-1999
Skills
- Strong leadership
- Team management
- Team development
- Rapport and relationship building
- Customer needs assessment
- Price negotiation
- Deal closing
Timeline
Banquet Captain
Qwick LLC
04.2021 - Current
Assistant Sales Manager Car Sales New and Used
Camelback Kia
01.2018 - 03.2021
New Car Sales Consultant
Sands Chevrolet Glendale
07.2012 - 12.2018
Used Car Sales Consultant
Camelback Toyota
01.2010 - 06.2012
GED -
La Sierra High