Michael Rojas
Brooklyn
Summary
Emerging fashion design and business student with a robust background in customer service and retail environments. Demonstrates strong problem-solving and time management skills honed through diverse roles, including brand ambassador and merchandise associate. Passionate about leveraging organizational talents and fashion awareness to contribute effectively in a dynamic work setting.
Overview
3
3
years of professional experience
Work History
Dog Walker
Top Dog Dog Walking
Manhattan, NY
01.2025 - Current
- Manage daily walks for 10-15 clients, ensuring dog safety and well-being.
- Coordinate multiple appointments, enhancing time management skills.
- Foster client trust through professional communication and reliable service.
- Serve as a contact for urgent walk requests, demonstrating flexibility.
Clinical Support Specialist
Ascendant New York
Manhattan, NY
09.2025 - 03.2026
- Delivered comprehensive clinical support, enhancing patient care and operational efficiency.
- Collaborated with healthcare teams to streamline patient intake processes and improve workflow.
- Monitored patient progress and reported findings to medical staff, facilitating timely interventions.
- Served as a reliable resource to both healthcare providers and patients alike, addressing questions or concerns promptly and knowledgeably.
- Assisted in the development of training materials for new hires, promoting consistency in service delivery.
Brand Ambassador
American Eagle
Brooklyn, NY
07.2024 - 03.2025
- Assisted customers with product choices, boosting sales and enhancing store appearance.
- Surpassed sales targets through effective customer engagement and teamwork.
- Maintained store organization, ensuring a visually appealing shopping environment.
Merchandise Associate
TJX
Edison, NJ
10.2022 - 07.2024
- Replenished stock efficiently, enhancing customer satisfaction and sales.
- Assisted customers in locating items, boosting sales and satisfaction.
- Maintained clean displays, improving store appearance and customer experience.
Education
High School -
Edison High School
Edison, NJSkills
- Store recovery
- Organizational Skills
- Fashion Awareness
- Problem Solving
- Styling Techniques
- Customer Service
- Cash Handling
- Time Management
- Patience and calmness
- Quality improvement
- Patient care
- Reliability
- Direct patient care
- Relationship building
- Vitals monitoring
- Task prioritization
LANGUAGES
English - Native
Spanish - Native
COURSES
- Fashion Design
- Fashion Institute of Technology — Jul 2023
Timeline
Clinical Support Specialist
Ascendant New York
09.2025 - 03.2026
Dog Walker
Top Dog Dog Walking
01.2025 - Current
Brand Ambassador
American Eagle
07.2024 - 03.2025
Merchandise Associate
TJX
10.2022 - 07.2024
High School -
Edison High School