Michael Romano
Jacksonville,FL
Summary
Accomplished and Goal-oriented Senior Sales Manager with over 18 years experience in the Medicare sales industry. Currently managing four territories with 27 direct reports, working with external agents and providers in North Florida to achieve sales metric and targets. Expertise in marketing strategies and product promotion to maximize market penetration and profitability. Work with multiple departments inside Humana to identify opportunities, growth and retention to increase overall product offerings.
Overview
19
19
years of professional experience
Work History
Senior Manager
Humana
04.2020 - Current
- 27 direct reports in 4 territories(Daytona, Jacksonville, Gainesville and Panhandle markets)
- Support and train external agents to sell Humana Medicare products.
- Budget and manage multiple marketing and admin budgets.
- Work with MSO, and providers with multiple projects and openings of new centers.
- Strategize and Developing for 2024 benefits
- Mentoring and training new sales manager.
- Building partnerships with community leaders and Non-Profit organizations to identify areas of need.
- Implemented and developed operational standards, policies and procedures.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Produced staffing matrix to provide adequate coverage of department.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Developed proposals and presentations for internal and external audiences.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Recommended and implemented successful strategies to maximize revenue.
- Provided strong leadership to enhance team productivity and morale.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Produced staffing matrix to provide adequate coverage of department
- Developed proposals and presentations for internal and external audiences
Sales Agent
Humana
11.2004 - 01.2020
- Sales representative for 15 plus years with Humana MarketPOINT.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Working and building up relationships with providers in network to maximize business opportunities and gain trust.
- Reach out to current book of business for retention effort, identify needs and other sales opportunities
- Change Champion 2019, 2020
- Conduct peer to peer training on Medicare Advantage plans to career agents and brokers.
- Group Medicare certified since May 2011.
- President club winner.
Broker
Florida Insurance Inc
10.2003 - 11.2004
- Contracted Broker for Blue Cross & Blue Shield Business
- Set up appointments, giving presentations and offering from portfolio to increase and maximized market share and bring new clients to BCBS.
Skills
- Computer skills:
- Microsoft Excel, Word, Power Point, Publisher, Teams, Power BI, Outlook
- Budget Administration
- Sales Channel Analytics
- Influencing and Negotiating
- Sales Strategies
- Cross-Functional Team Leadership
- Management Reporting
- Business Performance Management
- Troubleshooting and Problem Resolution
- Organizational Improvements
- Budgeting and Resource Management
- Configuration and Management
- Negotiation and Conflict Resolution
- Managing Career Progression
- Financial Management and Reporting
Timeline
Senior Manager
Humana
04.2020 - Current
Sales Agent
Humana
11.2004 - 01.2020
Broker
Florida Insurance Inc
10.2003 - 11.2004