Michael Rones
Columbus,OH
Overview
12
12
years of professional experience
Work History
Senior Account Manager
FST Logistics Inc.
Columbus, OH
08.2020 - 06.2026
- As an individual contributor, took ownership over a book of business with 10-15 customers generating $1-2 million in monthly revenue with 10-20% gross margin which consistently and significantly outpaced revenue and margin goals.
- Won multiple internal and external awards which include: Account Manager of the Year, Broker of the Year, CALO (Caught Acting Like an Owner), and Rockstars of Supply Chain from Food Logistics magazine.
- Developed a sales and service strategy that brought our entire business unit to an average of approximately $3-5 million in monthly revenue with 15-20% gross margin.
- Interviewed, hired, and onboared a cross-functional team of 20 people in roles that included sales, account management, people management, operations, and carrier management.
- Successfully onboarded a new TMS (Transportation Management Software) that increased efficiency and scalability and allowed us to properly compete in the highly competitive environment of freight brokerage.
- After entering the business, and with collaboration with senior executives, built structure and strategy to offer and service new, highly profitable services to our existing customers, our peripheral customers, and to new prospects.
Billing Specialist
Univar Solutions
Dublin, Ohio
08.2019 - 08.2020
- Reconcile vendor invoices with company created POs in an efficient and effective
manner. - Meet daily and monthly goals in invoice reconciliation in an effort to bill Univar
customers in accordance with company policies.
Logistics Coordinator
Zipline Logistics
Columbus, OH
02.2017 - 06.2019
- Communicated across the organization, engaged with peers in every department to improve service,
streamlined processes, and elevated the customer experience. - Managed customer relationships by assessing customer needs, advised on effective and efficient
transportation solutions and alternatives, monitored shipments, solved issues before they impacted
customers, organized/analyzed/reported information for clients to assist them in decision-making. - Used trucking market research and Zipline internal pricing tools to meet and exceed a target margin
of 17% for all truckload shipments and 25% for all non truckload shipments.
Operations Assistant
XTRA Lease
Columbus, OH
08.2014 - 01.2017
- Oversaw all Fleet systems and processes (e.g. preventative maintenance, scheduling and workload
distribution, repair decisions) to ensure maximum operational efficiency and safety of the fleet while
minimizing costs and maximizing customer service. - Managed customer accounts, addressing credit, collections, and insurance inquiries.
- Conducted inventory management for major branch assets, ensuring availability and accuracy.
Education
Bachelor of Arts - Political Science
The Ohio State University
Columbus, OH12-2013
Timeline
Senior Account Manager
FST Logistics Inc.
08.2020 - 06.2026
Billing Specialist
Univar Solutions
08.2019 - 08.2020
Logistics Coordinator
Zipline Logistics
02.2017 - 06.2019
Operations Assistant
XTRA Lease
08.2014 - 01.2017
Bachelor of Arts - Political Science
The Ohio State University