Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Roper

Collierville,TN

Summary

Professional Experience Creative Sales Agent with many years growing account bases for organizations across diverse industries. Prepares customized proposals based on client needs. Maximizes customer satisfaction and loyalty through quality servicing.

Overview

15
15
years of professional experience

Work History

Sales Agent

Pepsi Beverages Inc.
Memphis, Tennessee
01.2019 - Current
  • Analyzed customer needs through surveys, driving 15% profit growth over two years.
  • Delivered four new training programs on knowledge pitch presentation and closing strategies, resulting in significant improvements.
  • Built and maintained strong relationships with customers and strategic partners to enhance brand awareness.
  • Provided professional and courteous support to customers for sales and service inquiries.

Sales Advisor

Industrial Parts & Elected Motors Inc.
Memphis, TN
01.2015 - 01.2019
  • Developed relationships with clients to enhance customer loyalty.
  • Demonstrated product features and benefits to potential customers.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.

Claims Examiner

Benefit Recovery, Inc.
Memphis, TN
01.2011 - 01.2015
  • Resolved disputes by investigating issues and providing thorough explanations.
  • Managed workloads efficiently by prioritizing tasks based on urgency or importance.
  • Performed data entry into the computer system to record information regarding claim status.
  • Paid and processed claims within designated authority level.

Education

High School -

Faith Heritage Christian Academy
Memphis, TN
05-2009

Some College (No Degree) - Business Management

Mississippi State University
Starkville, MS

Skills

  • Sales strategy and development
  • Cold calling techniques
  • Market analysis
  • Negotiation skills
  • Data-driven decisions

Timeline

Sales Agent

Pepsi Beverages Inc.
01.2019 - Current

Sales Advisor

Industrial Parts & Elected Motors Inc.
01.2015 - 01.2019

Claims Examiner

Benefit Recovery, Inc.
01.2011 - 01.2015

High School -

Faith Heritage Christian Academy

Some College (No Degree) - Business Management

Mississippi State University

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