Michael Rourke
Jacksonville Sheriff's Office
JACKSONVILLE
1
Certification
23
years of professional experience
Accomplished law enforcement officer, recognized for strong teamwork and problem-solving skills. Experienced in leading investigations and managing various operations. Experienced in Sales and Marketing to monitor profit and loss and numerous years in the hotel and restaurant professions.
Work History
Police Sergeant
17 Years 1 Month- Led investigations, gathering evidence and interviewing witnesses to support case resolution.
- Supervised daily operations and ensured compliance with departmental policies and procedures.
- Developed training programs for new officers, enhancing skills and promoting best practices in law enforcement.
- Supervised and coordinated daily operations of patrol shifts of up to [12] officers.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
- Coordinated community outreach initiatives, fostering relationships between law enforcement and local residents.
- Led negotiations during critical incidents, successfully de-escalating potentially dangerous situations.
Southeast Sales Manager
5 Years- Developed and executed regional sales strategies to enhance market penetration and revenue growth.
- Coordinated efforts with cross-functional teams to ensure alignment of sales strategies with marketing initiatives and product launches.
- Analyzed sales performance metrics to identify trends and optimize territory management.
- Established strong relationships with key accounts, driving customer loyalty and satisfaction.
- Organized and attended trade shows and industry events, promoting company products and services to potential customers.
Education
Bachelor of Science - Health Sciences
Skills
Crisis management
Criminal investigation
De-escalation techniques
Community policing
Tactical operations
Staff supervision
Operational efficiency
Report writing
Problem-solving
Teamwork and collaboration
Conflict resolution
Stress management
Certification
- First Responder Experience Working in Various Units
- Various CPTED Certifications
- Various Emergency Preparedness/ICS Certifications
- Customer Service Driven
- Direct Service Distribution Experience
- Budget and Expenses Preparations
- Interviewing and Hiring Practices
- Training and Mentoring
- Trade Set Up and Attendance
- Scheduled Travel
Interests
Enjoy participating in health and fitness for overall physical and mental well-being.
Adventure Travel
Timeline
Police Sergeant
Jacksonville Sheriff's Office
04.2009 - 05.2026Read More
Southeast Sales Manager
Odwalla
01.2003 - 01.2008Read More
University of North Florida
Bachelor of Science from Health Sciences
Read More