Michael Ruga
Fennimore,WI
Summary
Disciplined and dependable professional with a proven record of performance in high-pressure environments, combining military-honed leadership, teamwork, and problem-solving skills with hands-on experience in fast-paced manufacturing settings. Former Combat Infantryman with expertise in operational safety, equipment maintenance, and mission execution, now leveraging precision, adaptability, and a strong work ethic to excel in production, logistics, and quality control roles. Recognized for reliability, attention to detail, and the ability to meet demanding deadlines while maintaining safety and quality standards while leading a team.
Overview
17
17
years of professional experience
Work History
County Veteran Service Officer
Grant County
Lancaster, WI
03.2023 - Current
- Facilitated customer inquiries and provided accurate information regarding services and policies.
- Coordinated case management processes to ensure timely service delivery for community programs.
- Implemented process improvements to enhance efficiency in service operations and client interactions.
- Oversaw data management systems to maintain accurate records of client interactions and services provided.
- have some familiarity and basic understanding of over 120 different programs and benefits.
- Personally helped bring in over 1 million dollars of revenue to the county yearly.
- Provided exceptional customer support, leading to increased client retention and loyalty.
- Streamlined service processes for increased efficiency and improved customer experience.
- Coordinated closely with other departments to resolve complex client issues while maintaining professionalism at all times.
- Demonstrated adaptability in managing diverse clientele while maintaining a steadfast focus on quality outcomes.
- Referred families to shelters, legal resources, and educational programs.
Machine Operator/Assembler
Energizer Battery
Fennimore WI
11.2022 - 05.2023
- Operated machinery to assemble battery products while adhering to safety protocols.
- Conducted quality checks on assembled items to ensure product integrity and compliance.
- Collaborated with team members to streamline assembly processes and enhance workflow efficiency.
- Maintained cleanliness and organization of work area, promoting a safe working environment.
- Assisted in troubleshooting machinery malfunctions, ensuring minimal downtime during production runs.
- Monitored inventory levels of materials needed for assembly tasks, facilitating timely replenishment.
- Participated in training sessions on operating new equipment, enhancing skillset and operational knowledge.
- Followed production schedules to meet deadlines while maintaining high standards of workmanship.
Stay at Home Parent
Self Employed
Fennimore, WI
07.2021 - 11.2022
- Managed daily schedules and routines to enhance family organization and time management.
- Full time care, learning development and household coordinating for a high need, high functioning special need child.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed educational activities to promote learning and development milestones for children.
- Coordinated family meal planning and preparation, ensuring balanced nutrition and dietary preferences.
- Implemented effective budgeting strategies to optimize household expenses and savings.
- Researched parenting resources and tools to support child development and health initiatives.
- Fostered communication skills through interactive play, enhancing children's social interactions.
- Adapted strategies based on individual child needs, promoting a nurturing environment for growth.
Slitter Machine Operator
Amcor Usa
Lancaster, WI
03.2020 - 07.2021
- Cross trained on 95% of job positions within the plant, allowing me to become a vital and versatile employee able to fill almost any role required of me by the company.
- Operated slitter machines to ensure precise cutting of materials.
- Monitored production lines for quality control and efficiency improvements.
- Coordinated with team members to optimize workflow and reduce downtime.
- Conducted routine maintenance on slitting equipment to enhance performance.
- Collaborated with quality assurance teams to meet industry standards consistently.
- Adapted quickly to changes in production schedules and customer requirements, ensuring timely completion of projects without compromising quality standards.
- Supported continuous improvement efforts by providing feedback on processes and suggesting areas for optimization or enhancement.
Deckhand
Archer Daniel Midland
Cassville, WI
03.2018 - 03.2021
- Operated and maintained equipment for safe and efficient loading/unloading of materials.
- Assisted in navigation and deck operations to ensure compliance with safety protocols.
- Coordinated with crew members to streamline daily tasks and improve operational efficiency.
- Conducted routine inspections of vessels to identify maintenance needs and prevent downtime.
- Trained new deckhands on safe handling procedures and equipment operation best practices.
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Communicated clearly, concisely and politely with passengers and crew members.
- Demonstrated adaptability by swiftly learning new procedures or technologies introduced into daily routines on board the vessel.
- Managed inventory of supplies on board the vessel effectively to ensure adequate resources were available for crew needs.
Builder Specialist
Skyline Homes
Lancaster, WI
09.2015 - 01.2018
- Led cross-functional teams to enhance project efficiency and reduce operational delays.
- Implemented quality control measures, ensuring compliance with industry standards in home construction.
- Streamlined workflow processes, resulting in improved project timelines and resource allocation.
- Maintained safe working environment by identifying and correcting potential safety concerns and hazards.
- Oversaw and monitored daily functions, timeliness, quality of workmanship and completion of work.
- Operated equipment according to specifications and in alignment with designated safety standards.
Infantryman Squad Leader
US Army
Fort Hood, TX
09.2009 - 07.2015
- Executed tactical operations in diverse environments to ensure mission success.
- Conducted training exercises to enhance team readiness and operational effectiveness.
- Operated advanced weapon systems and equipment, ensuring optimal performance in high-pressure situations.
- Collaborated with allied forces to develop joint strategies for combat effectiveness.
- Analyzed intelligence reports to inform decision-making and strategic planning during missions.
- Mentored junior soldiers, fostering skill development and enhancing unit cohesion.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Operated advanced communication systems to maintain constant contact between ground forces and higher headquarters.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Led a squad of infantrymen in various combat situations, achieving objectives while minimizing losses.
- Evaluated soldier performance through regular assessments and feedback sessions, promoting continuous improvement within the unit.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Education
Associate of Arts - Culinary Studies
Southwest Wisconsin Technical College
Fennimore05-2018
Skills
- Stress tolerance
- Precision assembly
- Workplace organization
- Strong work ethic
- Good communication
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Computer skills
- Community outreach
- Client advocacy
- Grant writing
- Research and facts collecting
- Effective customer communication
Timeline
County Veteran Service Officer
Grant County
03.2023 - Current
Machine Operator/Assembler
Energizer Battery
11.2022 - 05.2023
Stay at Home Parent
Self Employed
07.2021 - 11.2022
Slitter Machine Operator
Amcor Usa
03.2020 - 07.2021
Deckhand
Archer Daniel Midland
03.2018 - 03.2021
Builder Specialist
Skyline Homes
09.2015 - 01.2018
Infantryman Squad Leader
US Army
09.2009 - 07.2015
Associate of Arts - Culinary Studies
Southwest Wisconsin Technical College