Michael Russell Jr.
Fivekeys
San Leandro,USA
1
Certification
1
year of professional experience
Dedicated Substance Use Disorder (SUD) professional and Registered Associate Drug and Alcohol Technician (RADT) with training as a Medi-Cal Peer Support Specialist and extensive experience in the Bay Area. Expertise in driving facility safety, harm reduction, and delivering compassionate care has consistently improved patient outcomes. Recognized leader in high-risk de-escalation, staff training, and team operations, fully equipped to excel in advanced counseling or leadership roles. Committed to fostering a supportive environment that promotes recovery and well-being.
Work History
Safety & Resident Ambassador
3 Months- Manage daily facility safety operations, Client intakes, while building supportive client relationships and conducting vital wellness checks. Acted as a leadership anchor by coordinating cross-functional team communication, training and supporting new oncoming staff, de-escalating critical conflicts, and delivering emergency response alongside essential harm reduction support.
Ambassador
8 Months- Cultivate a safe, supportive environment by conducting wellness checks focused on compassionate community engagement, facilitating meal distribution, and providing vital harm reduction strategies to clients. Practice high-risk conflict de-escalation, maintain real time radio communication with the team, and author precise incident reports and daily operational logs.
Marketing Associate
4 Months- Facilitated high-impact, face to face customer engagement and territory outreach, utilizing active listening and needs-based evaluation to build rapid rapport with diverse populations. Mastered communication strategies to navigate objections smoothly, maintaining an empathetic, professional demeanor while hitting team target quotas and tracking daily metrics.
Education
Associates of Arts (AA) - Social and Behavioral Sciences
Successfully completed 30+ units toward degree requirements with emphasis on the perspectives, theories, and methodologies of human behavioral studies.
High School Diploma
Skills
Clinical & Harm Reduction
Harm reduction Strategies & Material Distribution
Compassionate Client Engagement & Onboarding intakes
Substance Use Disorder Support & client evaluation
Crisis & Safety:
High-Risk Conflict De-escalation & Crisis intervention
Emergency situation Response & Facility Safety Protocols
Resident wellness & Safety checks
Leadership
Technical & Operations:
Peer & Staff Training Facilitation
Cross-Functional Team & Radio/Walkie-Talkie Communication
Incident Reporting
Case Documentation & Meal Tracking
Computer Literacy (Microsoft Excel
Word
Google Sheets)
Emergency management
Compassionate care
Ethical practice
Certification
- Registered Alcohol and Drug Technician (RADT) | California Certifying Board | Status: Active / in progress
- Medi-Cal peer support Specialist Training Certificate (80-hour) | CalMHSA-Approved provider | Status: Completed
- Google AI Essentials VI Certificate | Issued by Google
- Teacher’s Assistant (TA) -Computer Literacy | Instructional Support for Excel, Word, & Sheets
Timeline
Safety & Resident Ambassador
Cardea health
03.2026 - CurrentRead More
Ambassador
Fivekeys
10.2025 - CurrentRead More
Marketing Associate
Golden Gate Generations
08.2025 - 12.2025Read More
N. A. CHADERJIAN HIGH SCHOOL
High School Diploma
Read More
Cerro Coso Community College
Associates of Arts (AA) from Social and Behavioral Sciences
Read More
Additional Professional Development:
- Diploma in Drug & Alcohol Treatment Specialist | Stratford Career Institute, Focus: Pharmacology Of Addiction, Counseling Methodologies & Treatment Theory
- CPR / AED & First Aid Certified | American Health Care Academy |Status: Active (Expires: [06/07/2028])
- Google AI Essentials v1 Certificate | Issued by Google
- Certificate in Responsible AI Use | Professional Development
- Teacher’s Assistant (TA)- Computer Literacy | Instructional Support for Excel, Word, and Google WorkSpace