Michael Russo
Springfield,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Shift Leader
Smoothie King, Missouri
04.2021 - Current
- Made smoothies, Trained new employees, prepped, dealt with customers, and took orders.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Managed shift operations
Busser
St. Michaels, Springfield
05.2018 - 08.2022
- Got drinks, took orders, answered phone, checking people out, and Bussed tables.
- Reset and cleaned tables quickly to prepare for new customers.
- Monitored dining room and bar areas for signs of overcrowding.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Crewmember
Raising Canes
11.2020 - 02.2021
- Springfield Missouri —
Education
High School Diploma -
Springfield Catholic High School
Springfield, MO05.2022
Associate of Applied Business - Business
Ozark Technical Community College
Springfield, MO05.2024
Skills
- Quick learner
- Hard worker
- On-time
- Friendly
- Outgoing
- Cash handling
- POS System Operations
- Role Modeling
- Training Assistance
Timeline
Shift Leader
Smoothie King, Missouri
04.2021 - Current
Crewmember
Raising Canes
11.2020 - 02.2021
Busser
St. Michaels, Springfield
05.2018 - 08.2022
High School Diploma -
Springfield Catholic High School
Associate of Applied Business - Business
Ozark Technical Community College