Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MICHAEL R WOOTERS

Austin

Summary

Technical sales professional with over a decade of proven trusted advisor experience increasing client satisfaction and enabling clear understanding of product value to Fortune 500 companies. Adept at understanding client requirements and distilling complex products into user-friendly, engaging, and transformative resources.

Overview

10
10
years of professional experience

Work History

Account Executive

SHI International
01.2022 - 03.2025
  • Upgraded customer's networking environment in 5-year deal at $150k, which saved customer $75k in potential costs
  • Led customer's cloud transformation in 3-year, $300k deal, which saved customer $100k annually
  • Created and grew relationships with $10 mil ARR customers and Fortune 500 vendors, resulting in account growth by 25%
  • 4x Sales presentation winner over 35 people

Salesforce Consultant

SaaS Consulting Group
12.2020 - 07.2021
  • Consulted and provided solution design and implementation for Salesforce optimization for 12 companies, including Tito's Vodka, OnSolve, HundredX, resulting in increased employee productivity by 10%
  • Enhanced SaaSCG's Customer Success application providing recommendations, instructional documentation, which resulted in customer decision for initial implementation of application

Account Specialist

Gartner, Inc
09.2017 - 12.2020
  • Managed research content and analyst coverage areas to effectively align client inquiries with most relevant research. Clients: IBM, Major League Baseball, Salesforce, Cisco, HP
  • Developed new methods of research expertise to increase efficiency among team members by 20% within 18 months
  • Led monthly research reviews for sales team to ensure proper content to dramatically increase client satisfaction
  • Coached colleagues on business unit policies and procedures, improving sales productivity by 10% throughout 2020

Project Manager

Future Research Consulting
02.2017 - 09.2017
  • Conducted ExxonMobil survey related to mobile application, improving customer loyalty and ROI by 40% within 6 months
  • Restructured effectiveness of company surveys that resulted in 30% increase in response rate throughout tenure

Sales Assistant

Katz Media Group
01.2015 - 02.2017
  • Honored with Sales Support award for exceptional client support in Q1- 2016
  • Directed Quality Assurance initiatives through contract revisions, spanning 17 regions
  • Educated clients of rating performance and upsold on additional desired programming, resulting in 13% net new business

Education

Bachelor of Arts - History

College of the Holy Cross
Worcester, MA

Certificate - Market Research

New York University
New York, NY

Skills

  • Google Cybersecurity certificate
  • AWS Cloud Practitioner
  • Comp TIA Security
  • Google Generative AI certificate
  • Salesforce Administrator
  • CISSP (In Progress)
  • Qualys Vulnerability Management

Accomplishments

    • Toastmasters VP of Education

    • Jesuit Volunteer Corps

    • Boy Scouts of America- Eagle Scout

Timeline

Account Executive

SHI International
01.2022 - 03.2025

Salesforce Consultant

SaaS Consulting Group
12.2020 - 07.2021

Account Specialist

Gartner, Inc
09.2017 - 12.2020

Project Manager

Future Research Consulting
02.2017 - 09.2017

Sales Assistant

Katz Media Group
01.2015 - 02.2017

Certificate - Market Research

New York University

Bachelor of Arts - History

College of the Holy Cross

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