David Murray
Baltimore,MD
Summary
I am a focused Sales Trainer offering advanced knowledge of sales team development and mentorship illustrated over 2 years of superior retail industry performance. Organized and attentive to detail with aptitude for training document creation and program management. I also actively pursue opportunities to bring value to the Cellular Sales team. My commitment is not only to my team but to myself to always purse knowledge so that I can be as helpful as one can be
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cellular Sales Mentor
Cellular Sales Verizon Wireless
08.2021 - Current
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Consulted with businesses to supply accurate product and service information.
- Maintained current knowledge of evolving changes in marketplace.
- Delivered impactful presentations at conferences and events, showcasing the company''s products and services effectively.
- Created an environment conducive to teamwork by encouraging open communication channels among colleagues promoting collaboration towards common goals.
- Achieved or exceeded company-defined sales quotas.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Established clear goals for each team member, fostering accountability and motivation towards achieving success.
- Worked to figure out technical problems with cellular devices and provide quick and simple solutions to complex problems
Retail Sales Leader
Vans Off The Wall
07.2020 - 08.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supported executive and marketing departments in promotional asset development, material deadlines, and product approvals.
- Trained new team members, ensuring they confidently provided exceptional customer service.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Diploma -
Catonsville High School
Baltimore, MD06.2021
Skills
- Sales team recruitment
- Report Preparation
- Processing payments
- Social selling
- Communication
- Linux, Sql, and Python
- Google Cybersecurity Certificate
- Problem Solving
- Identifying potential network vulnerabilities
Certification
Google Cybersecurity Certificate
https://coursera.org/share/1ed42160ef72cf6081395f4c0990d28f
Timeline
Cellular Sales Mentor
Cellular Sales Verizon Wireless
08.2021 - Current
Retail Sales Leader
Vans Off The Wall
07.2020 - 08.2021
High School Diploma -
Catonsville High School
Google Cybersecurity Certificate
https://coursera.org/share/1ed42160ef72cf6081395f4c0990d28f
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