Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael sam Kamanda

Boston,MA

Summary

Results-driven professional with strong adaptability, and interpersonal skills. Excels in both independent and team environments, mastering new skills rapidly, and performing well under pressure. Committed to continuous learning and delivering high-quality work that aligns with company goals, while ensuring exceptional service.

Overview

7
7
years of professional experience

Work History

Cargo Agent

WORLDWIDE FLIGHT SERVICES
Boston, MA
02.2024 - Current
  • Verified and managed documentation for inbound and outbound cargo shipments, including bills of lading, manifests, and customs documents, while maintaining detailed records of shipment weight, volume, cost, and insurance coverage, ensuring compliance with safety regulations and facilitating cargo handling, loading, and unloading.

Seasonal Delivery Driver Helper

UPS SEASONAL DELIVERY DRIVER
Watertown, MA
06.2023 - 02.2024

Communicated with drivers to ensure timely deliveries and route adjustments, assisted with navigating delivery routes using GPS technology and maps, collaborated with team members to improve workflow and service efficiency, ensured compliance with safety regulations while handling packages and equipment, delivered goods to customers’ homes or businesses according to delivery instructions, and safely operated company vehicles in accordance with all applicable laws and regulations.

Security Officer

SECURITAS
Boston, MA
04.2021 - 06.2023
  • Conducted regular security patrols of facility grounds and perimeter areas and enforced access control by verifying photo IDs and visitor identification.

Customer Service Representative

FLIGHT SERVICES AND SYSTEM
East Boston
10.2018 - 04.2021
  • Assisted passengers with reduced mobility in wheelchairs across terminal, ensuring safe navigation during check-in, security screening, boarding, deplaning, baggage claim, and connecting flights while coordinating with airline and airport staff.

Education

High School Diploma -

Richard Allen Secondary School
Sierra Leone
06.2017

Some College (No Degree) - Health Career

Massachusetts Bay Community College
Wellesley Hills, MA

Skills

  • cargo lead agent
  • Dangerous goods specialist
  • American Safety Council certified forklift operator
  • Warehouse safety course completion
  • First aid and CPR certification
  • Excellent communication skills
  • Active listener
  • Strong customer service skills
  • Computer skills
  • Valid driver's licenses

Timeline

Cargo Agent

WORLDWIDE FLIGHT SERVICES
02.2024 - Current

Seasonal Delivery Driver Helper

UPS SEASONAL DELIVERY DRIVER
06.2023 - 02.2024

Security Officer

SECURITAS
04.2021 - 06.2023

Customer Service Representative

FLIGHT SERVICES AND SYSTEM
10.2018 - 04.2021

High School Diploma -

Richard Allen Secondary School

Some College (No Degree) - Health Career

Massachusetts Bay Community College
Michael sam Kamanda