Michael Santos
Palm Bay
Summary
Dynamic and results-oriented professional with a proven track record at Kohl's, excelling in customer service and product knowledge. Demonstrated ability to enhance shopping experiences and manage inventory efficiently, complemented by strong problem-solving and teamwork skills. Achieved commendable driving safety records with Uber Eats, showcasing exceptional time management.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Kohl's
09.2022 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Uber Eats Driver
Uber Eats
01.2020 - 01.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
No Degree - Health Sciences
University of Cental Florida
Orlando, FL05-2026
High School Diploma -
Bayside High School
Palm Bay, FL05-2021
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Product knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Kohl's
09.2022 - 09.2023
Uber Eats Driver
Uber Eats
01.2020 - 01.2021
No Degree - Health Sciences
University of Cental Florida
High School Diploma -
Bayside High School
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