Michael Savage
Lake Luzerne,New York
Summary
Dynamic Correctional Officer with extensive experience at the New York State Department of Corrections, skilled in inmate supervision and emergency response. Proven ability to maintain facility security and conduct thorough risk assessments, ensuring a safe environment for both staff and inmates. Recognized for effective conflict resolution and strong interpersonal skills. Skilled Motorcycle Technician with working knowledge in diagnosing, maintaining, and repairing motorcycles and all small engines. Possess strong technical skills, adept at troubleshooting complex mechanical issues and delivering quality customer service. Recognized for improving workflow efficiency and contributing to team success by sharing technical insights. Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions. Able to operate many different types of machinery safely, including Fork lifts, tractors, excavators, frontend loaders, backhoe, All power equipment, mowers, chainsaw, leaf blowers etc. Very skilled with lawn care and landscaping. Also very capable with home construction tools and able to repair many common failures in plumbing, Electrical, and basic carpentry.
Overview
23
23
years of professional experience
Work History
Correctional Officer
New York State Department Of Corrections
Albany, New York
07.2008 - 03.2025
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Conducted headcounts to ensure that all inmates were accounted for.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
Plumbing and Heating Assistant
Golden Touch Plumbing and Heating
Queensbury, New York
07.2007 - 07.2008
- Assisted with installation of systems, components and construction materials into new and remodeled buildings.
- Set up tools and equipment on job sites and kept work areas neat.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Identified and located required tools prior to starting each project.
- Inspected and tested installed systems to isolate and identify faults.
- Inspected installations to repair leaks and make adjustments to pipes.
- Maintained neat and well-organized worksites by removing debris and sharp objects and cleaning up after shift.
- Arranged and transported supplies needed for individual plumbing jobs and unloaded truck upon arrival.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Measured, cut, prepared and joined pipe using threading, and soldering.
- Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
Assistant Service Manager
Sportline Power Products
Queensbury, New York
01.2006 - 07.2007
- Provided oversight for staff of technicians, ensuring productivity and quality standards were met.
- Conducted regular meetings with technicians to discuss progress, performance issues, and customer feedback.
- Resolved escalated customer complaints in a timely manner while keeping customers informed throughout process.
- Ensured accurate documentation of customer service activities and maintained records of all customer interactions.
- Performed daily inspections of tools, vehicles, facilities, and other equipment used by technicians.
- Coordinated with other departments within the organization regarding any changes or updates related to services offered.
- Scheduled routine maintenance for equipment and vehicles used by the organization's service department.
- Collaborated with customers to offer solutions to service needs.
- Created written estimates and obtained customer consent to proceed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Ensured that all necessary paperwork was completed accurately for warranty claims.
- Engaged in client service by assisting with product issues, working to resolve conflicts and processing warranty claims.
Laborer and Operator
Kubricky Construction corp
Queensbury, New York
07.2004 - 01.2006
- Loaded and unloaded materials into trucks, hoists, conveyors, or other handling equipment.
- Used hand tools such as hammers, saws, drills, wrenches for various operations.
- Followed instructions from supervisors regarding specific tasks to be completed.
- Communicated effectively with team members about relevant work matters.
- Cleaned work areas to maintain safety standards and prevent accidents.
- Identified potential hazards at job sites and took steps to mitigate them.
- Performed routine maintenance on equipment to ensure optimal performance.
- Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
- Conducted pre-operation checklists on all assigned machines prior to use each day.
- Assisted in loading and unloading of materials from trucks and trailers.
- Transported material from one location to another using dump trucks and other vehicles.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Monitored fuel, oil and water levels of heavy equipment.
- Inspected and maintained heavy equipment used in construction projects.
- Adhered to instructions from supervisors and engineers onsite.
- Operated heavy equipment to move large quantities of dirt and debris.
Technician
Sportline Power Products
Queensbury, New York
07.2002 - 07.2004
- Performed diagnosis and troubleshooting of motorcycle systems, components, and accessories.
- Adjusted carburetors, valves, brakes, wheels, headlights, clutches, chains and belts and other components as needed.
- Cleaned and lubricated parts to maintain optimal performance
- Performed engine rebuilds and replacements on a variety of Atv's Motorcycles, Watercraft and Snowmobiles
- Tested repaired vehicles for proper performance before returning them to customers.
- Assisted with customizing motorcycles by installing aftermarket parts or accessories.
- Retrieved diagnostic codes from onboard computers using specialized scanning equipment.
- Checked engine performance using gauges and meters to detect any abnormalities.
- Replaced worn out gaskets, seals and bearings during engine rebuilds.
Education
Certified Technician - Motorcycle Mechanic
Motorcycle Mechanics Institute
Phoenix, AZ04-2000
Skills
- Inmate supervision
- Interpersonal skills
- Risk assessment
- Conflict resolution
- Emergency response
- Security inspections
- Report writing
- Firearm operations trained
- Facility security
Affiliations
- Traveling/camping, Hunting, Fishing, Riding Atv's, Motorcycles, Mountain biking, Outdoor Activities
Timeline
Correctional Officer
New York State Department Of Corrections
07.2008 - 03.2025
Plumbing and Heating Assistant
Golden Touch Plumbing and Heating
07.2007 - 07.2008
Assistant Service Manager
Sportline Power Products
01.2006 - 07.2007
Laborer and Operator
Kubricky Construction corp
07.2004 - 01.2006
Technician
Sportline Power Products
07.2002 - 07.2004
Certified Technician - Motorcycle Mechanic
Motorcycle Mechanics Institute
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