Michael Schartau
Dothan,AL
Summary
Motivated Retail Associate experienced in customer assistance and inventory management. Enhanced customer satisfaction through effective book recommendations and efficient point-of-sale operations. Maintained organized sales floor and supported inventory management to ensure availability of popular titles.
Overview
1
1
Certification
4
4
years of post-secondary education
Work History
Retail
Downtown books
Dothan, AL
05.2025 - 08.2025
- Ensured accurate transactions by working at the cash register, processing returns or exchanges, and handling multiple payment methods while delivering friendly service.
- Enhanced customer satisfaction by assisting with book and items location, answering genre and author inquiries, and providing tailored reading suggestions.
- Organized sales floor by shelving books by category and author, straightening displays, and rotating featured titles to boost visual appeal.
- Supported inventory management by receiving and unpacking new stock, checking titles against packing lists, and stocking shelves to ensure availability of popular and new releases.
- Maintained store cleanliness by tidying reading areas, arranging promotional materials, and restocking supplies to create a comfortable shopping experience.
- Assisted in planning and organizing upcoming events at the store
Education
High school diploma -
Ashford High School
Cowarts, AL 10.2022 - 05.2026
Skills
- Point-of-Sale Systems
- Cash Handling
- Returns Processing
- Inventory Management
- Stock Replenishment
- Stock management
- Merchandising
- Store Display Organization
- Store Layout Planning
- Product Selection
- Sales Assistance
- Customer Service
- Customer support
- Packing List Verification
Certification
Microsoft word, July 2023 to Present
Timeline
Retail
Downtown books
05.2025 - 08.2025
High school diploma -
Ashford High School
10.2022 - 05.2026