MICHAEL SCHICCHI
Tampa,FL
Summary
Working hard comes as a natural instinct. To be in the machine and observing it work every time as designed is personally fulfilling and makes the work environment much more enjoyable and manageable. When the pieces all fit together, success is the only option.
Overview
3
3
years of professional experience
Work History
Busser
Kraft Street Kitchen, Bar, and Grill
07.2022 - 08.2022
- Fast paced environment, table clearing and cleaning, food runner
Host
Neighborhood Restaurant Partners
02.2022 - 09.2024
- Handled peak hour restaurant flow by effectively managing large parties, enacting wait times when necessary.
- Answered customer questions about restaurant hours, seating, and menu information.
- Took reservations by phone, answering customer questions, and informing of accurate wait times if active.
- Ensured customer satisfaction by promptly greeting and seating guests upon arrival when available.
- Supported front of house staff, with keeping dining area stocked with necessary condiments.
- Supported servers with food running and bussing during frustrating rush hours.
- Maintained a clean restaurant as Host doubled as Bussers when not actively seating.
To-Go Specialist
Neighborhood Restaurant Partners
02.2023 - 09.2024
- Closely monitored outgoing food items to ensure consistency when in team setting.
- Ensured close care and consideration for customer wants and needs.
- Quality check food item before packaging and delivery to outdoor customers.
- Packaging Multiple orders simultaneously, all whilst assisting back of house staff with Line supplies.
Server
Neighborhood Restaurant Partners
02.2022 - 09.2024
- Engaged in multitasking by managing numerous tables simultaneously without compromising the quality of service.
- Delivered customer requested food and drinks, ensuring cook temps and side items were to the customer's desire.
- Juggled multiple customer tabs and ensured guest would not feel ignored despite the excessive restaurant occupation.
- Staying up to date with information on current or future specials, occasionally delivering future information to regular guests to make them feel, "in the know."
- Ensured regular faces that we were happy to serve and see them within the restaurant.
- Assisted front of house staff, bar backing in times of need delivering and stocking alcoholic beverages, changing beer kegs, and grabbing ice when needed.
Associate
Wal-mart
12.2022 - 02.2023
- Company Overview: Fast paced environment, table clearing and cleaning, food runner
- Stocking 2 day shift, fast paced daily truck unload, Heavyweight pallet pulling, rapid stocking, communication and teamwork necessity
- Fast paced environment, table clearing and cleaning, food runner
Education
Computer Technician Net-Spec. - Networking and Computer Repair
Hunter Business School
Islip, New York07.2022
High School Diploma -
Islip Career Center
Medford, New York06.2021
Welding Certification. - Welding
Islip Career Center
Medford, New York06.2021
High School Diploma - Public Education
Bellport Academic Center
Bellport, New York06.2021
Skills
- Cooperative Teamwork
- Excellent Communication
- Following precise instruction
- Quick assessment and grasping of new POS systems
Timeline
To-Go Specialist
Neighborhood Restaurant Partners
02.2023 - 09.2024
Associate
Wal-mart
12.2022 - 02.2023
Busser
Kraft Street Kitchen, Bar, and Grill
07.2022 - 08.2022
Host
Neighborhood Restaurant Partners
02.2022 - 09.2024
Server
Neighborhood Restaurant Partners
02.2022 - 09.2024
Computer Technician Net-Spec. - Networking and Computer Repair
Hunter Business School
High School Diploma -
Islip Career Center
Welding Certification. - Welding
Islip Career Center
High School Diploma - Public Education
Bellport Academic Center
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