Michael Scroger
leroy
Summary
Hardworking Train Conductor offering 10+ years of related experience and strong desire to make positive impact on business operations through skilled service and knowledgeable leadership. Talented communicator, organizer and problem-solver. Desiring fast-paced position at Depew Lancaster western railroad.
Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements, and diagnosing minor equipment issues.
Solution-oriented problem-solver with skills in taking reports and keeping detailed records of regular and emergency situations. Stays alert and focused in emergency situations and makes logical decisions to promote personal and employee safety.
Overview
16
16
years of professional experience
Work History
Train Conductor
Depew Lancaster Western Railroad
Batavia, NY
05.2015 - 01.2026
- Operated and monitored train systems to ensure timely and safe arrivals at destinations.
- Trained new conductors on operational procedures and safety protocols, fostering a culture of safety awareness.
- Communicated with train dispatchers to obtain and adjust directions.
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
- Cut, switched and supervised loading and unloading of railcars.
- Maintained detailed records of train movements, incidents, and maintenance activities as required by company policy and federal regulations.
- Conducted comprehensive safety briefings for crew members before each trip, promoting a culture of safety awareness among colleagues.
- Evaluated track conditions during travel, reporting any abnormalities that could impact the safety or efficiency of train operations.
- Demonstrated expert knowledge of railroad regulations, ensuring compliance throughout all aspects of train operations.
- Improved on-time performance with effective communication between train crew members and dispatchers.
- Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
- Managed daily train operations, adhering to strict schedules and regulatory requirements.
- Served as a mentor to new hires, sharing expertise in railway operations and helping them acclimate to the role quickly.
- Communicated through various methods to conduct train movement.
- Prepared forms, required reports, switch lists and train orders daily.
Service Technician
Walmart
Batavia, NY
11.2013 - 05.2015
- Performed routine maintenance on machinery to enhance operational efficiency and extend equipment lifespan.
- Assisted customers with product inquiries, providing exceptional service and fostering positive relationships.
- Implemented safety protocols while performing repairs, ensuring compliance with company standards and regulations.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
Irrigation Worker
Lamb
Oakfield, NY
04.2010 - 09.2013
- Assisted with maintenance and installation of irrigation equipment.
- Enhanced safety measures within the workplace by diligently following all applicable regulations and guidelines related to irrigation work.
- Coordinated with other team members and departments as required to meet deadlines and complete projects on time, demonstrating effective communication skills and strong team dynamics.
- Streamlined daily operations by organizing tools, supplies, and equipment for easy access during projects or tasks.
Education
High School Diploma -
Oakfield Alabama Middle School High School
Oakfield, NYSkills
- Maintaining safety
- Switching cars
- Making announcements
- Train operation
- Assisting customers
- Loading and unloading procedures
- Passenger assistance
- Managing unloading procedures
- Safety management
- Train operations
- Managing yard switching
- Emergency procedures
- Train assembly
- Track switching
- Dispatch communication
- Coupling and uncoupling
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Safety conscious
- Reliability
- Excellent communication
- Organizational skills
- Critical thinking
- Team collaboration
- Active listening
- Adaptability and flexibility
- Safety procedures
- Self motivation
- Professionalism
Timeline
Train Conductor
Depew Lancaster Western Railroad
05.2015 - 01.2026
Service Technician
Walmart
11.2013 - 05.2015
Irrigation Worker
Lamb
04.2010 - 09.2013
High School Diploma -
Oakfield Alabama Middle School High School