Michael Sears
Lakeland,FL
Summary
Dedicated and experienced warehouse and customer service professional with over 10 years in fast-paced environments. Demonstrates a strong work ethic, positive attitude, and commitment to teamwork. Highly detail-oriented with advanced technical skills and a proven ability to quickly adapt to new processes and technologies.
Overview
15
15
years of professional experience
Work History
Knuckle Boom Operator /Assistant Warehouse Manager
Mid Atlantic Roofing Supply
08.2024 - Current
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Ensured safe working environment by adhering to OSHA guidelines and company safety policies.
Material Handler /Delivery Truck Driver
ABC Supply
12.2019 - 08.2024
- Offered outstanding service while promoting high satisfaction and cementing loyalty with stakeholders
- Operated delivery vehicles safely and skillfully; avoiding accidents and delays
- Properly secured loads with strapping and bracing techniques, to prevent damage to valuable assets across long-haul transports
- Transported hazardous materials and oversized shipments without incident.
Warehouse Associate
JGA Beacon / RSG
05.2015 - 12.2019
- Prepared orders for shipment by systematically picking, packing and labeling merchandise
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Performed inventory control, such as counting and stocking merchandise
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Used hand-held devices and computers to record and monitor inventory levels
- Completed audits to uncover and address inaccuracies
- Shipped material and performed boxing, packing, labeling and preparation of related documents
- Inspected work areas for cleanliness and obstacles—removed cartons and boxes to keep work areas organized and hazard-free
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Sales Associate
RaceTrac Petroleum, Inc
12.2014 - 01.2016
- Computed accurate sales prices for purchase transaction
- Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions
- Cross-trained and provided back up for other materials at each wrap
- Handled cash stock and inventory balances.
Lift Truck Operator
VF Corporation
06.2013 - 12.2014
- Unloaded, picked, staged, and loaded products for shipping
- Transported products from shelves and racks
- Worked at a rapid pace to meet deadlines
- Reported inventory balances and cycle counts in both ERP and WMS systems.
Warehouse Worker
Oldcastle Building Envelope
11.2012 - 09.2013
- Operated forklifts in warehouses
- Received materials and supplies and properly placed them in designated areas
- Pulled transfer and customer orders
- Performed manual and clerical material handling duties to provide the best customer service experience.
Building Materials Associate
The Home Depot
08.2009 - 09.2012
- Completed required documentation for incoming and outgoing materials
- Processed basic customer orders, quotes and other transactions
- Responded to customer questions and concerns about products and services to provide excellent customer service
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Miami Killian Senior High School
Miami, FLSkills
- Inquiry Response
- Vehicle Safety and Maintenance
- DOT Requirements
- Problem Solving and Critical Thinking
- Organizing Delivery and Shipment Records
- Order Picking and Processing
- Warehouse Logistics
- Operational Efficiency and Safety Systems
- Customer Service
- ERP and WMS Systems
Timeline
Knuckle Boom Operator /Assistant Warehouse Manager
Mid Atlantic Roofing Supply
08.2024 - Current
Material Handler /Delivery Truck Driver
ABC Supply
12.2019 - 08.2024
Warehouse Associate
JGA Beacon / RSG
05.2015 - 12.2019
Sales Associate
RaceTrac Petroleum, Inc
12.2014 - 01.2016
Lift Truck Operator
VF Corporation
06.2013 - 12.2014
Warehouse Worker
Oldcastle Building Envelope
11.2012 - 09.2013
Building Materials Associate
The Home Depot
08.2009 - 09.2012
High School Diploma -
Miami Killian Senior High School
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