Michael Shannon
Jewell Ridge,VA
Summary
Dedicated transport driver with extensive experience at Virginia Premier Health Plan, excelling in medical transport operations and safety compliance. Proven ability to optimize routes and enhance patient assistance, ensuring timely deliveries. Skilled in vehicle inspections and effective communication, contributing to high customer satisfaction and operational efficiency.
Seasoned transportation professional with strong background in route management and timely deliveries. Known for reliability, adaptability, and collaborative approach to achieving results. Skilled in vehicle maintenance and compliance with transportation regulations.
Overview
13
13
years of professional experience
Work History
Transport Driver
KDK Transport
06.2024 - 11.2025
- Operated medical transport vehicles, ensuring safe and timely deliveries of patients to healthcare facilities.
- Maintained compliance with safety regulations and protocols during all transportation activities.
- Assisted in loading and unloading patients, providing support for mobility challenges as needed.
- Conducted routine vehicle inspections, identifying maintenance needs to ensure operational readiness.
- Trained new drivers on company policies, safety procedures, and effective customer service techniques.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Achieved daily preparation for vehicle inspections prior to travel.
- Assisted handicapped customers to safely complete transfers between van and facility.
Transportation Driver
Medtrip Express
07.2020 - 03.2024
- Operated vehicles in compliance with safety regulations and company policies.
- Managed timely pickups and deliveries to ensure customer satisfaction.
- Conducted routine vehicle inspections to maintain operational efficiency.
- Assisted with route planning to optimize travel time and fuel usage.
- Trained new drivers on best practices for safe transportation methods.
- Coordinated efficient routes to avoid delays and optimize schedules.
Transport Driver
Virginia Premier Health Plan
06.2012 - 02.2020
- Operated transport vehicles in compliance with safety regulations and company policies.
- Coordinated daily routes to optimize efficiency and ensure timely deliveries.
- Maintained vehicle cleanliness and performed routine inspections to enhance reliability.
- Assisted in training new drivers on safety protocols and operational procedures.
- Communicated effectively with dispatch team to report issues and resolve delays.
- Documented transportation activities accurately, ensuring compliance with regulatory standards.
- Collaborated with healthcare providers to ensure patient transportation needs were met efficiently.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Updated daily logs and customer paperwork with relevant details.
Education
High School Diploma -
Whitewood High School
Whitewood, VA06-1981
Skills
- Medical transport operation
- Safety compliance
- Patient assistance
- Vehicle inspections
Timeline
Transport Driver
KDK Transport
06.2024 - 11.2025
Transportation Driver
Medtrip Express
07.2020 - 03.2024
Transport Driver
Virginia Premier Health Plan
06.2012 - 02.2020
High School Diploma -
Whitewood High School