Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Michael Shaw

Michael Shaw

Syracuse,NY

Summary

Dynamic US Operations Manager at UPS with a proven track record in strategic operational planning and team leadership. Spearheaded training initiatives that enhanced employee performance and engagement, driving operational efficiency. Cultivated a culture of accountability, aligning team capabilities with organizational goals to achieve long-term success.

Developed robust skills in process improvement and team leadership within dynamic and fast-paced environment. Seeking to transition into new field where exceptional organizational abilities and focus on efficiency can drive success. Proven track record in fostering productivity and enhancing operational workflows.

Overview

40
40
years of professional experience

Work History

US Operations Manager

UPS
01.1985 - Current
  • Inspired teams to act by removing barriers and promoted leadership accountability through exceptional messaging and translating vision into reality.
  • Managed the execution of the US Operations Training program, enhancing operational acumen across teams.
  • Fostered a culture of ownership and accountability, aligning individual capabilities with organizational goals.
  • Developed training initiatives that improved employee confidence and performance metrics, contributing to long-term strategic objectives.

Education

Bachelor of Science - Management

Lacrosse University
09-2004

Skills

  • Strategic operational planning
  • Operational efficiency
  • Execution of plans
  • Team leadership
  • Operations management
  • Process improvement
  • Performance management
  • Expense management
  • Employee engagement techniques

Timeline

US Operations Manager

UPS
01.1985 - Current

Bachelor of Science - Management

Lacrosse University

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