Michael Sherman
White Bear Lake,MN
Summary
Dynamic retail management professional with over 20 years of experience in the produce sector. Skilled in staff training, inventory management, and sales optimization, consistently achieving high customer satisfaction and minimizing waste.
Overview
24
24
years of professional experience
Work History
Produce Manager
Lunds & Byerlys
02.2003 - Current
- Oversaw daily operations of produce department, ensuring quality and freshness standards were consistently met.
- Trained and mentored staff on best practices for inventory management and customer service.
- Implemented seasonal promotions to drive sales and enhance customer engagement in produce section.
- Analyzed sales trends to optimize product selection and minimize waste in inventory management.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrink.
Kiosk Manager
LEGO Brand Retail
09.2002 - 03.2003
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Recognized for surpassing sales quota
- Managed inventory control for optimal stock levels, reducing waste and maximizing profits.
- Collaborated with team members to achieve sales targets and improve customer service standards.
- Trained and mentored staff on product knowledge and customer engagement techniques.
Education
Bachelor of Arts - Graphic Design
University of MN Duluth
Duluth, MN05-2001
Skills
- Customer service
- Retail management experience
- Retail inventory management
- Inventory counting and replenishment
- Retail management background
- Teamwork and collaboration
Timeline
Produce Manager
Lunds & Byerlys
02.2003 - Current
Kiosk Manager
LEGO Brand Retail
09.2002 - 03.2003
Bachelor of Arts - Graphic Design
University of MN Duluth