Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Shipley

Aubrey,TX

Summary

Seasoned Sales Representative with over 15 years of experience. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Upheld leadership roles in both Military and Civilian workforce.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

AllState
10.2024 - 03.2025
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Managed friendly and professional customer interactions.

Sales/Warehouse

GME Supply
01.2023 - 04.2024
  • Collaborated with marketing team to create promotional materials for target customers.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Implemented process changes to streamline sales department workflow.
  • Assembled orders according to customer requests.
  • Performed cycle counts to maintain accurate inventory records.
  • Operated scanners, computers, and other equipment to track orders.
  • Collaborated closely with other departments on special projects as needed.
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.

Account Manager

Pilot Flying J
02.2019 - 08.2019
  • Improved profitability by developing pipeline using multiple sales strategies.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Generated more than required in revenue each month with book of accounts.

Account Manager

NAEA
9 2016 - 1 2018
  • Managed Western State accounts
  • Sold various products and services to agents
  • Handled disputes and customer retention

Sales

Bruce Mark Petroleum
10.2015 - 04.2016
  • Cold-called prospective customers to build relationship
  • Completed documentation for oil and gas drilling projects
  • Led sales calls with team members to establish sales and customer retention goals

Intake-Customer Service

VA Mental Health Clinic
04.2012 - 08.2014
  • Received new patients 
  • Provided new patients with knowledge and professionalism
  • Ensured paperwork was filed in accordance with federal guidelines

Sales-Management

Virtual Express
06.2008 - 04.2012
  • Handled disputed accounts for long-term clients
  • Provided strategic planning to retain customers
  • Managed sales transactions

Squad Leader

U.S Army
04.2002 - 01.2007
  • 1st section squad leader
  • Provided security and continuous training
  • Lead troops in various combat operations

Education

Associate of Arts - Acting

Media Tech Institute
01-2022

Business

Glendale Community College
Glendale, AZ
2013

Business

Gateway Community College
Phoenix, AZ
2012

High School Diploma - General

International Commerce Institute
Phoenix, AZ
2002

Skills

  • Superior communication skills
  • MS Office proficient
  • Effective team player
  • Superior organization skills
  • Logistically proficient
  • Marketing familiarity
  • Strategic planning
  • Compelling leadership skills

Accomplishments

  • Awarded "Employee of the Month" for record sales retention August 2010
  • Increased revenue 30% in 2010
  • Acquired over 200 new customers in 2010
  • Promoted to Management after two years

Timeline

Sales Associate

AllState
10.2024 - 03.2025

Sales/Warehouse

GME Supply
01.2023 - 04.2024

Account Manager

Pilot Flying J
02.2019 - 08.2019

Sales

Bruce Mark Petroleum
10.2015 - 04.2016

Intake-Customer Service

VA Mental Health Clinic
04.2012 - 08.2014

Sales-Management

Virtual Express
06.2008 - 04.2012

Squad Leader

U.S Army
04.2002 - 01.2007

Business

Glendale Community College

Business

Gateway Community College

High School Diploma - General

International Commerce Institute

Account Manager

NAEA
9 2016 - 1 2018

Associate of Arts - Acting

Media Tech Institute